Senior Billing Specialist

🕒 August 14

🇺🇸 United States – Remote

💵 $60k - $75k / year

⏰ Full Time

🟠 Senior

📊 Billing Specialist

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Juniper Square

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

🏠 Real Estate

☁️ SaaS

💰 $75M Series C on 2019-11

Finance • Real Estate • SaaS

Juniper Square is a company that provides a comprehensive platform and solutions tailored for private investment partnerships. Founded in 2014, the company focuses on enabling seamless connection and communication between General Partners (GPs) and Limited Partners (LPs) throughout the entire investment lifecycle. Juniper Square's technology is purpose-built to support commercial real estate, private equity, and venture capital firms of all sizes. The platform offers services such as fund administration, fundraising, investor management, compliance, and investor reporting, all aimed at enhancing transparency, data governance, and the overall investor experience.

📋 Description

• Review customer contracts and correspondence, interpreting ambiguous contract language to determine correct billing treatment • Process invoices and credit memos for complex or non-standard billing scenarios • Guide and support teammates on invoice processing workflows within Zone • Review team-processed invoices for accuracy before sending them to customers • Respond to customer billing inquiries via email and provide accurate, timely answers • Perform daily cash application by matching incoming customer payments to invoices and posting them • Follow up on past-due accounts and coordinate escalations with Fund Admin/CX as needed • Monitor AR aging and flag at-risk balances to the Billing & Collections Manager • Contribute to process improvements and workflow refinement within Zone through project-based work • Manage increased workload during peak Fund Admin billing cycles in December, March, June, and September • Partner with Deal Desk on contract structuring and with Fund Admin/CX on billing and collections • Use AI tools to improve productivity and efficiency across billing, cash application, and reporting workflows • Report directly to the Billing & Collections Manager

🎯 Requirements

• At least 4 years of professional billing experience, particularly with intricate billing scenarios • Proven capability to analyze vague contract terms and determine precise billing consequences • Practical familiarity with Zone or equivalent NetSuite-native billing software, including the ability to train and guide team members • Proficiency in cash and payment applications, including matching and posting customer payments against invoices • Familiarity with Salesforce for navigating and extracting contract, account, and opportunity details • Adept at utilizing AI productivity tools such as ChatGPT and Claude • Background in collections is advantageous • Collaborative mindset with a strong emphasis on teamwork • Strong interpersonal skills to interact with cross-functional internal stakeholders • Proactive approach to asking clarifying questions • Prior background in the Services and SaaS sectors is preferred • Highly resourceful with the capability to independently investigate and resolve questions when details are scarce • Ability to thrive in a high-speed, dynamic workplace • Advanced proficiency in Excel is a distinct plus

🏖️ Benefits

• Health, dental, and vision care for you and your family • Life insurance • Mental wellness coverage • Fertility and growing family support • Flex Time Off in addition to company-paid holidays • Paid family leave, medical leave, and bereavement leave policies • Retirement saving plans • Allowance to customize your work and technology setup at home • Annual professional development stipend • Equity • Fully remote work option