Senior Website Project Manager

🕒 September 25

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🥔 Idaho, Nevada – Remote

🥔 Idaho – Remote 🎰 Nevada – Remote

💵 $75.4k - $93.7k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 3%

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Kanopi Studios

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

☁️ SaaS

Consulting • Healthcare • SaaS

Kanopi Studios is a company that specializes in designing, building, and supporting websites for clients who aim to make a positive impact. They work with changemakers across various sectors, including healthcare, education, and non-profit organizations, using platforms like Drupal and WordPress to create and manage these digital spaces. Rated highly on Clutch, Kanopi's clients value their creativity, transparency, and commitment to partnership, resulting in a strong client retention rate. With a focus on creating impactful and functional digital solutions, Kanopi Studios aims to make the internet a better place, one website at a time.

📋 Description

• Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts • Serve as primary client contact and trusted advisor • Translate client business needs for internal teams and maintain alignment • Manage client communications, meetings, feature demonstrations, updates, and next steps • Identify larger project and initiative opportunities and make recommendations to Management • Understand managed websites and proactively recommend improvements • Lead project and client onboarding, kickoff calls, and build-to-support transitions • Curate and maintain organized, prioritized backlogs • Evaluate tasks and client requests against goals and scope and recommend alternatives • Handle quick-win site configurations, content entry, and initial bug troubleshooting in Drupal and/or WordPress • Collaborate with clients and internal teams to resolve blockers and anticipate needs • Forecast and coordinate developers, UX/UI designers, and strategists • Review completed designs, tickets, content, and development work for quality before handoff • Monitor and forecast budgets and timelines and report progress to clients and Management • Flag, mitigate, triage, and escalate risks and urgent support requests • Use Teamwork, Slack, Google Workspace, Zoom, and Claude • Participate in and lead meetings, standups, retrospectives, and process-improvement discussions • Monitor workloads and pacing to support sustainable team balance • Build and document repeatable processes • Mentor and support other project managers

🎯 Requirements

• 5+ years of digital agency project management experience, including leading Drupal and/or WordPress projects • Proven track record managing the full life cycle of web build projects and long-term client support engagements • Fluency in agile workflows, ticketing systems, and client documentation • Proficiency with AI tools like Claude • Hands-on experience troubleshooting bugs, working with site configurations, and managing content in Drupal and/or WordPress • Strong working knowledge of website performance, configuration, and development fundamentals • Ability to balance scope, timelines, and budgets while maintaining quality and team morale • Excellent time management skills • Experience forecasting and resourcing development project needs • Ability to set clear priorities and communicate shifts effectively • Proactive, empathetic, and confident communication skills • Ability to manage multiple active projects and maintain attention to detail • Solution-oriented approach to risk mitigation, issue tracking, change management, and escalations • Strong problem-solving skills, emotional intelligence, and initiative • Experience mentoring or guiding project managers or team members • Passion for the web and open source software such as Drupal and WordPress • Experience managing distributed project teams in a remote-first environment • Availability during core Pacific Time Zone hours • Legally authorized to work in the US or Canada • No visa sponsorship is provided

🏖️ Benefits

• Comprehensive medical, dental and vision insurance coverage for US employees, covering up to 100% of the total cost of health benefits • Employee and dependents portion of CAD Health and Dental paid for Canadian employees • Retirement matching program • Paid time off • Remote workspace stipend • Inclusive and accessible recruitment process accommodations • Optional cover letter • Human review and oversight in AI-assisted application review

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