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Senior Delivery Partner

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đŸ”„ 2 hours ago

🐊 Florida, Illinois, +5 more states – Remote

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⏰ Full Time

🟠 Senior

đŸȘ™ Affiliate Manager

🩅 H1B Visa Sponsor

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đŸ‘» Ghost score 10%

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Karat

201 - 500 employees

đŸ‘„ HR Tech

🏱 Enterprise

☁ SaaS

💰 Funding Round on 2022-04

HR Tech ‱ Enterprise ‱ SaaS

Karat is a company that provides an innovative, end-to-end solution for technical hiring. Its platform improves the quality, efficiency, and equity of the hiring process for organizations by offering 24/7 interviews and unlimited capacity with expert interviewers. Karat aims to delight candidates with a fair, friendly, and engaging experience while reclaiming engineering bandwidth through real interviews. The company also focuses on equitable and inclusive hiring, internal mobility, and global hiring solutions, ensuring a diverse and well-evaluated pool of candidates. With its human and technology approach, Karat integrates seamlessly into existing processes, offering a reliable and consistent interview experience.

📋 Description

‱ Serve as a trusted advisor to client stakeholders through VP and C-level ‱ Own the strategic narrative for each account and keep executive stakeholders aligned ‱ Represent Karat with the rigor and polish expected of a leading consulting or technology partner ‱ Define engagement strategy and roadmap and own execution from statement of work through go-live and steady state ‱ Lead change management, including communications, stakeholder alignment, training, resistance management, and adoption measurement ‱ Identify account risks and provide visibility into usage, adoption, satisfaction, and status ‱ Own relationship mapping and partner with the Solutions Engineer and Project Manager ‱ Coordinate internal specialists across workforce transformation, content, product, and data science ‱ Surface expansion opportunities to the Client Partner ‱ Turn account learnings into feedback and playbooks for delivery to major clients

🎯 Requirements

‱ 8+ years in a client-facing delivery, engagement management, or consulting role ‱ Experience at a consulting firm or in enterprise professional services or customer success at a technology company ‱ Track record owning complex, high-stakes client relationships with Fortune 500 or comparable enterprise accounts ‱ Experience leading cross-functional pods through influence rather than formal authority ‱ Comfort operating with executive stakeholders, including VP or C-suite clients ‱ Strong commercial instincts and ability to identify expansion opportunities ‱ Structured problem-solving under ambiguity ‱ Excellent written and verbal communication ‱ Willingness to be on-site with clients regularly, up to approximately 30% of the time ‱ Candidate must reside in FL, IL, MA, MO, OR, TX, or WA ‱ Immigration sponsorship is not available

đŸ–ïž Benefits

‱ 100% remote team operation ‱ Inclusive workplace and non-discrimination commitment ‱ Accommodation support for disabilities or special needs ‱ People of color, womxn, and LGBTQIA+ individuals strongly encouraged to apply

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