Senior Director, Client Advisory and Insights

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $150k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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Keep Company

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

📣 Marketing

✈️ Travel

💰 $1.4M Seed Round on 2024-04

Healthcare • Marketing • Travel

Keep Company is a business consulting organization that partners with organizations to support parents and caregivers through innovative group coaching programs. They offer a 12-week curriculum led by certified coaches, designed to help members integrate self-care with family and work responsibilities. Their approach emphasizes creating a sense of community and accountability among caregivers, providing tools for fulfillment across all life dimensions. Keep Company aims to enhance the workplace experience for caregivers, helping organizations attract and retain talent through tailored support and community building.

📋 Description

• Own client success for all programs • Serve as the main point of contact for Keep Company program clients • Build trusted relationships with firm leaders and program sponsors • Lead regular check-ins and executive-level conversations • Own client onboarding and kickoff, setting expectations, success measures, and communication rhythms • Manage escalations from first signal to resolution • Advise law firm and professional services leaders on learning strategy, employee engagement, and talent development • Represent Keep Company in client and industry conversations • Advance Keep Company’s philosophy that learning happens through human connection and investing in people leads to tangible ROI • Turn program data into client reporting, engagement and participation dashboards, impact reports, and insight narratives • Work with the data lead to communicate, explain, and apply data with clients • Present results to client leaders • Support Sales with reporting and insight stories during client renewals • Collaborate with Programs, Product, Data, and Client Success teams to ensure delivery excellence • Recommend program changes, adjustments, and new opportunities • Apply adult learning principles and behavioral science to guide learning approaches • Bring client feedback to Programs and Product teams to improve offerings • Serve as a critical input into organizational evolution as an individual contributor

🎯 Requirements

• 7+ years in learning, talent, or organizational development • At least 2 years in law firm or professional services environments • Expertise in human and leadership capability development, employee engagement, and relationship-based learning • Track record of turning engagement, outcomes, or impact data into a clear story and presenting it to senior leaders • Strong presentation skills, with the poise to present to Chief Talent Officers, Professional Development Directors and Managers, and senior leaders at law firms • Remote work in the United States • Up to 20% travel • Nice to have: experience in client success, account management, or consulting • Nice to have: advanced degree in Organizational Psychology, Education, or a related field

🏖️ Benefits

• Meaningful equity in our early-stage, venture-backed company • 100% of the premium for two UHC Gold plans • 50% of premiums for dependents • Dental and vision coverage with the same premium breakdown • 401(k) • FSA • HSA • Commuter benefits • High accountability + high flexibility culture • Constant opportunities to grow • Plenty of celebration

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