COO – Operations

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Keller Executive Search International

11 - 50 employees

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech • Professional Services

Keller Executive Search International is a global executive search firm specializing in helping organizations find exceptional leadership talent. With a network spanning numerous cities around the world, they provide recruitment services, transition planning, employee coaching, and leadership development. Committed to diversity and sustainability, Keller offers high-quality, tailored executive search solutions across various industries. Their services include recruitment process outsourcing, military transitions, and succession planning, with a focus on finding the right leaders to drive business success globally. Keller is recognized for its robust assessment practices and a comprehensive suite of HR advisory services.

📋 Description

• Operations and logistics. The full operations function across warehousing, freight, inventory, and fulfillment, including a national network of 3PL and warehouse partners, carrier selection, and specialized freight for heavy, oversized, and hazmat cargo such as transformers and lithium-ion batteries. • Metrics and cadence. The KPIs and the operating rhythm of the company, including weekly, monthly, and quarterly reviews, dashboards, and clear accountability against the plan. • Team and structure. An honest read on the current team, then the work of getting the right people into the right roles so the company can set real targets on a stable base. • Sales and BD infrastructure. The pipeline, forecasting, CRM, deal desk, and pricing discipline that connect commercial activity to capacity, without taking over the customer relationships. • Systems and technology. Strategy and rollout for the core operational stack (WMS, TMS, CRM, and ERP), plus the reporting that gives leadership real visibility. • Compliance and commercial legal. A compliance function built for scale, covering DOT hazmat and oversized-load permitting, plus oversight of the commercial contract and deal-review process. • Leadership. Coaching a team of experienced operations leaders, managing offshore support partners, and acting as a true strategic partner to the CEO, Board, and your fellow executives.

🎯 Requirements

• You have built operating structure before, in a growing company, and you have the scars to prove it. • 15 or more years in operations, supply chain, or general management, with at least 8 in a senior executive seat (COO, VP or SVP of Operations, GM, or similar). • A clear record of building operating systems from the ground up, including KPIs, cadence, planning, and process. You have built it, not just inherited it. • Real logistics or distribution experience with heavy industrial or renewable energy products (transformers, batteries, trackers, modules, or close equivalents). • Hands-on experience leading WMS, TMS, ERP, and CRM projects from decision to go-live, not just using them. • Experience running a multi-site or contracted 3PL network at scale. • The credibility to partner with a CEO, a Board, and President-level peers, and the temperament to lead by building things other leaders want to use rather than by owning a P&L. • A genuinely hands-on style and comfort scaling a founder-led or growth-stage business. • Nice to have: direct experience in solar, storage, or renewable energy distribution; NetSuite; a background in a PE-backed or founder-led company; and familiarity with a structured operating model such as EOS or Traction.

🏖️ Benefits

• Fully remote, with flexible time off for leadership. • A real seat at the table on a small, fast-moving executive team, with the autonomy to build things your way. • The chance to take a company through its next stage of scale and point to it as your story. • A competitive executive package: base salary, performance bonus, and meaningful equity, so you share in the growth you help create. • Discretionary time off policy (essentially unlimited) • Health, vision, dental, and life insurance along with other voluntary benefits • FSA/HSA options and Employee Assistance Program (EAP) • Employee discounts and referral bonuses • Professional development and volunteer time off

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