
51 - 200 employees
🎯 Recruiter
🤝 B2B
💼 Consulting
Recruitment • B2B • Consulting
KellyServices is a global workforce solutions company that provides staffing, talent acquisition, managed workforce programs, and project/program delivery across a wide range of industries. For 80+ years it has offered temporary staffing, direct hire/recruitment process outsourcing (RPO), managed service provider (MSP) programs through KellyOCG, business process outsourcing (BPO), workforce advisory/consulting, and specialized divisions serving education, engineering, digital infrastructure, government, life sciences/clinical, and other sectors. Kelly combines recruiting, program management, and outcome-based project delivery to source and manage contingent, permanent, and project-based talent for employers worldwide.
🕒 2 days ago
Where this job comes from
Posted on KellyServices's careers page, not through a job board
First seen by Remote Rocketship 2 days ago

51 - 200 employees
🎯 Recruiter
🤝 B2B
💼 Consulting
Recruitment • B2B • Consulting
KellyServices is a global workforce solutions company that provides staffing, talent acquisition, managed workforce programs, and project/program delivery across a wide range of industries. For 80+ years it has offered temporary staffing, direct hire/recruitment process outsourcing (RPO), managed service provider (MSP) programs through KellyOCG, business process outsourcing (BPO), workforce advisory/consulting, and specialized divisions serving education, engineering, digital infrastructure, government, life sciences/clinical, and other sectors. Kelly combines recruiting, program management, and outcome-based project delivery to source and manage contingent, permanent, and project-based talent for employers worldwide.
• Manage a small remote team of 2 TSCCs, including staff development, training, workload alignment, process compliance, and PTO coverage • Consult with hiring managers to assess workforce needs and determine sourcing strategies • Use procurement technologies to facilitate fulfillment and move requisitions through client processes • Provide documentation and consultation calls to the talent supply chain • Monitor requisition progress and follow up accordingly • Review resumes using candidate assessment and selection techniques • Support timecard, expense management, invoicing, and corrections • Coordinate and schedule interviews • Negotiate bill rates aligned with market rates • Manage competing priorities while following Kelly processes, technology, and documentation requirements • Ensure KPI and SLA objectives are met and contribute to continuous improvement and service delivery • Use bill-rate benchmarking and competitive bidding for customer cost containment • Build and maintain customer and supplier relationships • Identify service delivery issues and provide timely solutions • Liaise with suppliers to resolve operational issues and escalate as appropriate • Contribute consultative input and client requirement expertise to the annual supplier summit • Use client and market data to guide recruiting cycle timelines • Develop expertise in procurement tools supporting KellyOCG’s MSP solution • Support technology updates for clients and suppliers • Troubleshoot simple procurement technology issues
• Recruitment background or equivalent • Work experience in temporary labor, service level, and/or customer service industry • Ability to multitask and demonstrate attention to detail • Excellent verbal and written communication skills with internal and external audiences • Technical proficiency in MS Office, internet, and VMS tools • High-level Fieldglass experience, including Admin Configuration, distribution lists, job posting templates/job catalogs, and Activity items • Experience creating and developing strategic client and employee engagement relationships • Ability to manage MSP KPI and SLA performance, including root cause analysis, reporting accuracy, and continuous improvement plans • Ability to partner with Account Managers and lead delivery improvement initiatives • Ability to assess candidates against criteria and use program data to educate customers and suppliers and drive change • Supply base management experience, including supplier onboarding, scorecards, and performance initiatives • Client consultation experience within an MSP • Strong MSP invoice resolution experience and understanding of invoice rejection reasons and resolution processes • Available to travel to US sites around 4–6 times a year • Bachelor’s degree or certification in Business/Human Resources or equivalent experience • 5+ years of relevant experience
• Opportunities to grow expertise and capabilities professionally and personally • Inclusive, caring, and collaborative team environment • Total compensation package including benefits as applicable to the position • Employee benefits through Kelly Services
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