
5001 - 10000 employees
Founded 1912
🚘 Automotive
🏥 Healthcare
⚖️ Legal
Automotive • Healthcare • Legal
Kemper is a corporation dedicated to providing personalized and affordable insurance solutions for individuals, families, and businesses. They offer a range of products including auto, life, business, accident, health, fire, and motorcycle insurance. Kemper focuses on creating customized insurance options to meet the unique needs of their clients. Additionally, they provide a variety of services such as finding insurance agents, managing policies, making payments, and assisting with claims. With a strong emphasis on corporate responsibility and governance, Kemper aims to deliver reliable insurance coverage while maintaining a commitment to community impact and investor transparency.
🔥 0 minutes ago
🤠 Texas – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📋 Underwriter
🚫👨🎓 No degree required
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5001 - 10000 employees
Founded 1912
🚘 Automotive
🏥 Healthcare
⚖️ Legal
Automotive • Healthcare • Legal
Kemper is a corporation dedicated to providing personalized and affordable insurance solutions for individuals, families, and businesses. They offer a range of products including auto, life, business, accident, health, fire, and motorcycle insurance. Kemper focuses on creating customized insurance options to meet the unique needs of their clients. Additionally, they provide a variety of services such as finding insurance agents, managing policies, making payments, and assisting with claims. With a strong emphasis on corporate responsibility and governance, Kemper aims to deliver reliable insurance coverage while maintaining a commitment to community impact and investor transparency.
• Serve as the primary point of contact for insureds and lienholders for policy-related inquiries • Handle all incoming calls and follow-up calls, potentially up to 100% of the shift • Provide superior customer service and respond to requests for guideline and procedure interpretations, rating inquiries, and premium discrepancies • Research policy information and exercise underwriting authority • Escalate risks beyond designated authority level to Commercial Underwriter, Senior Commercial Underwriter, or Supervisor/Manager • Process high-volume policy change requests from internal and external customers • Assist with questions related to billing, compliance guidelines and procedures, rating inquiries, and related matters
• One (1) year or more related Property & Casualty experience • High School diploma or equivalent • Associates degree preferred • Strong verbal, listening and written communication skill • Bilingual English/Spanish preferred • Professional and effective phone skills • Capable of multi-tasking, highly organized, with excellent time management skills • Ability to operate and self-driven to excel in a fast-paced, high volume call center environment • Ability to use problem-solving and decision-making skills to help customers and process work • Strong computer skills including typing, spreadsheets, word processing software and CRM applications • Must be dependable and reliable • Work schedule may fluctuate based on business needs
• High-performing culture • Valuable opportunities for personal development and professional challenge • Healthy work-life balance
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