Service Manager

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $61.6k - $92.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Kenco Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1950

💼 Consulting

🍽️ Food & Beverage

🏥 Healthcare

💰 Private equity on 2022-11

Consulting • Food & Beverage • Healthcare

Kenco Group is a U. S. -based third-party logistics (3PL) provider offering integrated supply chain services including warehousing and distribution, transportation management, freight brokerage, dedicated contract carriage, eCommerce fulfillment, parcel and material handling solutions, and automation/telematics-enabled reporting. With over 70 years in business and an emphasis on combining legacy experience with modern technology—data analytics, automation, and innovation labs—Kenco partners with consumer packaged goods, retail/eCommerce, food & beverage, life sciences, and industrial clients to optimize operations and scale logistics solutions. The company emphasizes custom, scalable solutions, sustainability, and strategic consulting for customers across North America.

📋 Description

• Oversee all technicians and day-to-day activities in the service department • Attain technician utilization at or above 85% • Attain a service billing efficiency ratio above 75% • Control technician labor cost at or below 28% of revenue • Ensure training targets and technician training goals are achieved • Verify accepted best practices are operating in the shop location • Assist with implementing and sustaining a technician recruiting program • Evaluate technician performance against established criteria • Develop and maintain best practices for work order coordination between parts and service • Verify jobs leaving the shop are completed timely and safety issues are addressed • Make daily workload and job-duty assignments • Assist with developing, maintaining, and accounting for optimal service-van inventory • Maintain general cleanliness of the shop • Oversee paperwork completion to facilitate prompt billing • Manage a Preventative Maintenance program • Review and evaluate technician daily KFS productivity sheets • Maintain open communications with all associates

🎯 Requirements

• 3-5 years of related experience and/or training in a service environment • Background in fleet service operation or related field • Must abide by all Kenco Corporate Safety and Quality Procedures • Must interact with customers and coworkers in a professional manner • Ability to complete forms, documents, and notations in a legible and accurate manner • Expected to travel approximately 25% or less • A passport is not required, but recommended

🏖️ Benefits

• Medical insurance including HSA, HRA and FSA accounts • Supplemental insurance including critical illness, hospital indemnity, accidental injury • Dental Insurance • Vision Insurance • Basic Life and Supplemental Life • Short Term and Long Term Disability • Paid Parental Leave • 401(k) • Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) • Employer Paid Holidays- 10 days