Senior Software Project Manager

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🕒 July 28

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Kings III Emergency Communications

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1989

🔐 Security

📡 Telecommunications

🤝 B2B

Security • Telecommunications • B2B

Kings III Emergency Communications is a specialist provider of purpose-built emergency communication hardware and managed monitoring services for buildings and public spaces. They design, install, maintain, and 24/7 monitor emergency phones and video messaging solutions for elevators, pools, parking, stairwells, fitness areas, blue light systems, and areas of refuge — with a focus on code compliance (ASME/IBC/ADA), landline-free cellular connectivity, and automated testing. Kings III operates a dedicated in-house Emergency Dispatch Center that answers calls in seconds, offers turnkey and component-based video/voice monitoring, and serves property managers, elevator companies, telecom companies, government & education, hospitality, and senior care. The company highlights over 35 years in business, 150K+ phones monitored, and a 98% customer retention rate.

📋 Description

• Own release management and release records across environments. • Administer the Atlassian toolchain (Jira and Confluence) - workflows, projects, and reporting. • Run sprint coordination, backlog grooming support, and delivery tracking. • Own product-operations processes and engineering documentation/knowledge management. • Coordinate release readiness with QA, DevOps, and the Director of Technology. • Maintain the engineering knowledge base and tooling standards. • Report sprint and delivery metrics into the EOS scorecard rhythm. • Own sprint delivery vs. commitments. • Manage release predictability - releases shipped on plan. • Lead documentation/knowledgebase currency. • Own backlog hygiene and ticket-quality metrics. • Own cycle time from ready-to-done.

🎯 Requirements

• Bachelor's degree or equivalent experience; PMP, or Agile/SCRUM credentials a plus. • 5+ years in software project/program management or release management in a SaaS environment. • Deep Atlassian (Jira/Confluence) administration and workflow-design experience. • Strong release-coordination and product-operations discipline. • Excellent documentation and knowledge-management instincts. • Comfortable coordinating across engineering, QA, and DevOps; communicates bottom-line-first.

🏖️ Benefits

• Medical insurance with 1 HSA and 2 PPO plan options • Flex Spending Account (FSA)/Dependent Care FSA • Dental, vision, life, short- and long-term disability insurance • Critical illness and hospital indemnity plans • 401k with company contribution • Employee Assistance Program (EAP) • Company paid telemedicine 24/7 access • Wellness Program • Employee discount program • 8 paid holidays, plus 1 floating holiday • 15 days of PTO accrued in year 1 • Generous referral bonus program • Work life balance (a must!) • Team building, attendance at our annual kickoff each January, and other fun events • Relaxed professional dress code