Practice Transformation Coordinator

🕒 October 23

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

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Kintegra Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1990

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Kintegra Health is a community-sponsored, family-centered Federally Qualified Health Center (FQHC) based in Gastonia, North Carolina. It provides comprehensive primary care services including medical, dental and behavioral health, pharmacy services, medications for opioid use disorder (MOUD), school-based health, podiatry, optometry, HIV/PrEP services, population health and case management, and workplace wellness. Kintegra emphasizes access to care regardless of ability to pay, engages in community health and value-based care initiatives, and holds federal Public Health Service (FTCA) deemed status and HHS funding recognition.

📋 Description

• Encourage practices to explore benefits, challenges, and opportunities for improving health outcomes and patient experiences • Work closely with practice staff, Providers, and Clinical Educators • Provide education and assistance to staff members • Use health information technology to support patient-centered care delivery • Support quality, operational, technical, and regulatory initiatives • Assist with quality improvement methodologies, including Gemba Walks, Value Stream Mapping, and PDSAs • Maintain knowledge of regulatory programs, including Meaningful Use, Uniform Data System, Accountable Care Organization, Patient Centered Medical Home, and HEDIS Measures • Assist with departmental quality improvement initiatives, including metric identification, interventions, evaluation, and outcomes • Assist with report generation and report evaluation • Review patient medical records, healthcare gap reports, and supporting documentation for completeness and accuracy • Maintain knowledge of the Practice Management System and Electronic Medical Record • Support and educate end users in Practice Management System and Electronic Medical Record use • Troubleshoot issues and communicate solutions to staff • Train staff on Practice Management System and Electronic Medical Record use • Perform other duties as assigned

🎯 Requirements

• Registered or Certified Medical Assistant or Licensed Practical Nurse • 3-5 years of clinical practice experience in medical office workflow, EMR documentation, and leadership • Ability to learn quality improvement methodology, including workflow assessment and workflow redesign • Ability to learn regulatory program workflows for quality initiatives • Electronic medical record (EMR) education, optimization, and support • Strong communication skills • Ability to function in a high-paced clinical setting • Highly developed skills using computerized healthcare information systems, word processing, spreadsheets, and presentation applications • Excellent oral and written communication skills • Critical thinking, analytical, and problem-solving skills • Ability to prioritize and manage multiple assignments simultaneously and produce expected results • Ability to support clinical and operational staff in EMR use, troubleshooting, and training • Ability to read and understand English • Ability to maintain confidentiality of records • Ability to travel to organizational sites without driving restrictions

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