Product Manager, Customs House Brokerage

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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KlearNow

WebsiteLinkedInAll Job Openings

201 - 500 employees

📦 Logistics

🤖 Artificial Intelligence

🚗 Transport

Logistics • Artificial Intelligence • Transport

KlearNow is a cutting-edge global trade platform that utilizes AI-powered solutions to simplify and automate the complex processes of global trade and customs. Founded in 2018 and based in Santa Clara, California, KlearNow provides services such as AI-powered customs clearance, trade document processing, and drayage management. The platform offers solutions that enhance efficiency, reduce manual work, and enable better decision-making for importers, exporters, freight forwarders, and customs brokers. By eliminating the need for complex integrations and providing centralized data management, KlearNow aims to futurize trade compliance and supply chain operations, significantly improving productivity and scalability.

📋 Description

• Own the Customs House Brokerage product area end to end, from problem framing through shipped and measured outcomes • Own classification, entry construction and validation, ABI/ACE filing logic, PGA handling, and tariff logic including Section 232, Section 301, IEEPA/Section 122, and Chapter 99 stacking • Identify manual-touch exceptions and drive them out through automated workflows • Write acceptance criteria covering triggers, automated behavior, pass criteria, and failure modes without human action • Co-own delivery with an engineering lead within the Bet / Shape / Build / Validate pod framework • Ship prototypes as part of the product-thinking process • Conduct discovery, prioritize against the Zero Touch Rate metric, define testable criteria, and ship quality products • Design agentic systems that retrieve, reason, cite, score confidence, and escalate true exceptions

🎯 Requirements

• Real customs brokerage depth and knowledge of the entry lifecycle • Knowledge of HTS classification, 7501, ISF, ABI/ACE/CATAIR mechanics, PGA, PSC, and PEA • Ability to discuss Section 232, Section 301, IEEPA/Section 122, and Chapter 99 stacking • Technical fluency in ingestion, extraction, APIs, integrations, deterministic rules, and probabilistic models • Ability to read schemas, troubleshoot bugs, write engineering-respected requirements, prototype, and query data • End-to-end product ownership in a complex, high-stakes domain • Experience with product discovery, ruthless prioritization, testable acceptance criteria, and measured delivery • AI-native working style using Claude, Cursor, Lovable, and v0 • Ability to design agentic systems with retrieval, reasoning, citations, confidence scoring, and exception escalation • US broker license or field-earned equivalent is a strong plus • Prior experience at a customs brokerage, freight forwarder, or trade-tech platform is a nice to have • Familiarity with Canadian customs, CARM, CAD, LVS, restricted party screening, or refund/reconciliation workflows is a nice to have

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance • Health Reimbursement Plan to offset deductibles and out of pocket medical expenses • Equity participation • 401K • Flexible time off policy (uncapped vacation without waiting on accruals) • Remote work (US only)