IT Portfolio Coordinator – Associate

Job not on LinkedIn

🔥 13 minutes ago

🤠 Texas – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 21%

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Logo of Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

51 - 200 employees

🏗️ Construction

💼 Consulting

🏭 Manufacturing

Construction • Consulting • Manufacturing

Margie and Bill Klesse College of Engineering and Integrated Design at UTSA is a leading institution in San Antonio for engineering and designed environment research and instruction. The college offers a variety of programs, including nine undergraduate majors, fifteen master's degrees, six doctoral degrees, and eight certificate programs. It features specialized departments and schools such as the School of Architecture & Planning, the Department of Biomedical & Chemical Engineering, and the School of Civil & Environmental Engineering, and Construction Management, among others. With a strong emphasis on student success and professional development, Klesse College provides resources like student organizations, tutoring, and internships. It also boasts state-of-the-art facilities like Makerspaces that encourage collaboration and innovation. As part of the University of Texas at San Antonio, the college is committed to solving grand challenges and preparing future leaders for a global environment.

📋 Description

• Coordinate with Business Systems Services leadership, application managers, and stakeholders to collect, organize, and maintain application portfolio documentation • Facilitate annual development, review, and maintenance of Service Level Agreements (SLAs) and Sustainment Plans • Maintain the quality, integrity, and accessibility of application portfolio information, documentation, metrics, and records • Develop, maintain, and distribute recurring and ad hoc portfolio reports, dashboards, and presentation materials • Coordinate application portfolio governance activities, schedules, meeting logistics, agendas, decisions, action items, and stakeholder communications • Serve as liaison between business and technical teams to gather information about application services, operational support, sustainment, service performance, and portfolio initiatives • Support executive reports and operational summaries covering application health, service levels, sustainment, compliance, risks, and resource utilization • Develop and maintain portfolio processes, standards, documentation, and training materials • Assist with training and knowledge-sharing activities • Identify, recommend, and help implement improvements to portfolio governance, documentation, reporting, and operational efficiency • Perform other duties as assigned

🎯 Requirements

• Bachelor's Degree in Information Systems, Computer Science, Business Administration, or a related field is required • 1 year of project support or portfolio management support experience is required • General knowledge of application portfolio governance, IT service management, and operational support practices • Ability to follow established procedures, standards, and documentation requirements • Ability to coordinate activities across multiple teams and facilitate collaboration among stakeholders, application managers, and technical staff • Ability to gather information and follow up with stakeholders to complete documentation, SLAs, Sustainment Plans, and portfolio artifacts • Technical aptitude and ability to learn business applications, portfolio management tools, reporting solutions, and workflow automation technologies • Strong analytical, organizational, and problem-solving skills • Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Teams, and SharePoint • General knowledge of reporting and analytics tools such as Microsoft Power BI • Ability to develop documentation, job aids, and training materials • Ability to prepare recurring and ad hoc reports, executive summaries, and presentation materials • Strong verbal, written, and interpersonal communication skills • Strong customer service orientation • Demonstrated attention to detail and ability to maintain accurate records and documentation

🏖️ Benefits

• UT SELECT Medical insurance offered free for employees • Family medical coverage available through payroll deduction • Discounted copays and coinsurance through UT Health Physicians • $50,000 group term life insurance provided free • $50,000 basic accidental death and dismemberment insurance provided free • Additional employee and dependent life and AD&D coverage available at group rates • Three dental insurance plan options through Delta Dental • Vision Care benefits with standard or enhanced plan options • Disability Insurance • Flexible spending accounts for dependent day care and out-of-pocket healthcare expenses • Teacher Retirement System (TRS) or Optional Retirement Plan (ORP) • Voluntary retirement programs with five retirement plan providers • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days), based on years of service • Extended Illness Bank: 8 hours accrued per month • Paid Family Leave: up to 240 hours (6 weeks) after 6 months of consecutive employment • 12 set paid holidays each year • Discounts on services, tickets, and gym membership

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