Manager, Carrier Management

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

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Logo of Knauf Insulation North America

Knauf Insulation North America

- employees

🏗️ Construction

🚀 Aerospace

⚡ Energy

Construction • Aerospace • Energy

Knauf Insulation North America is a leading manufacturer of insulation products and solutions, operating in over 40 countries with 29 manufacturing sites worldwide. The company specializes in a wide range of insulation solutions, including glass mineral wool, rock mineral wool, and wood wool, aimed at enhancing energy efficiency, fire safety, and acoustic comfort in buildings. Committed to sustainability, Knauf Insulation seeks to provide innovative solutions that contribute to better buildings and a greener planet.

📋 Description

• Define and maintain carrier network strategy, including mode mix, lane coverage priorities, and minimum carrier redundancy standards • Assess carrier portfolio capacity against projected freight volumes and develop mitigation plans for coverage gaps • Align carrier supply-side capacity with demand signals from SC Planning and S&OP; escalate constraints cross-functionally • Manage end-to-end carrier qualification, including compliance screening and lane coverage assessment • Lead carrier solicitation and evaluate submitted rates against CPM benchmarks and threshold criteria • Own carrier onboarding, including SAP setup, TMS profile configuration, implementation calls, and FourKites activation • Own the annual RFP process, including scope definition, carrier criteria, rate evaluation methodology, and approval authority • Manage rate review and negotiation cycles; update TMS with contractual lane rates • Establish and enforce standard rate input formats and rate-comparison decision logic • Review and approve carrier freight invoices, including drop trailer, detention, and accessorial charges • Maintain visibility into freight cost variances and coordinate invoice approval workflows with Finance • Run the monthly CNCR process, including TMS scorecards, corrective action calls, and SharePoint documentation • Monitor carrier OTD, accessorial frequency, load note compliance, and tender acceptance rates • Define and manage escalation thresholds for carrier relationships • Serve as primary contact for strategic carrier relationships and maintain communication tracking • Lead new-carrier implementation and re-onboarding calls • Conduct network portfolio reviews and optimize carrier mix for service, cost, and capacity • Maintain carrier profiles and data integrity across TMS, CarrierSource, SAP, and FourKites • Integrate CNCR documentation with TMS performance data for a consolidated carrier health view

🎯 Requirements

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field required • 6-8 years of transportation or carrier sourcing experience • Experience leading RFP processes and managing carrier performance programs • Experience with TMS, SAP, and CarrierSource preferred • Strong negotiation skills with proven experience leading carrier RFP and rate negotiation processes • Deep understanding of carrier qualification, compliance, and onboarding requirements • Ability to build and govern carrier performance programs, including scorecards and corrective action processes • Strong analytical skills to assess network capacity, coverage gaps, and rate benchmarks • Working knowledge of SAP, TMS, CarrierSource, and FourKites • Skilled at building and maintaining strategic carrier relationships • Ability to coordinate freight settlement and invoice audit processes with Finance • Strong attention to detail and data governance discipline across multiple systems • Effective cross-functional communication with Transportation, Procurement, and Distribution Analytics • Ability to manage competing priorities across strategic sourcing and daily carrier performance issues • Carrier sourcing and RFP management • Carrier performance governance • TMS/SAP/CarrierSource proficiency • Contract and rate administration • Freight audit and settlement • Market and capacity intelligence

🏖️ Benefits

• Free on-site Health Care Facility • Medical, Dental, Vision – starting on day one! • Virtual Medical Services • Fertility and adoption benefits • 401(k) Retirement Plan (earn 100% matching on your first 6% contribution and fully vested day one) • Paid parental leave • Paid family leave • Company provided Salary Continuance (Short- term Disability) • Company paid life insurance • Paid Holidays • Vacation • Tuition Reimbursement • Employee Assistance Program (EAP) • Growth opportunities are available

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