Senior Account Director

🔥 1 minute ago

🗽 New York – Remote

🗽 New York – Remote

💵 $200k - $400k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Knotch

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📣 Marketing

☁️ SaaS

🤖 Artificial Intelligence

Marketing • SaaS • Artificial Intelligence

Knotch is an AI-powered content intelligence and optimization platform that helps brands measure, diagnose, and improve content performance across their websites and customer journeys. Knotch One offers site-wide content audits, engagement and sentiment analytics, conversion and journey tracking, surveys, and AI-driven content optimization, generation, versioning, and playbooks for SEO and LLM discoverability. The company also provides managed AI services (AgentC) and tools for repurposing, testing, and scaling high-performing content tailored to a brand’s voice.

📋 Description

• Own senior stakeholder relationships across a portfolio of enterprise accounts, typically 10–20 • Serve as a strategic advisor aligned to clients’ business models, content strategies, and marketing objectives • Build, maintain, and evolve Account Plans defining business outcomes, strategic priorities, growth pathways, and commercial timelines • Lead executive-level conversations articulating results, needs, opportunities, and partnership direction • Promote Knotch’s platform and solutions to deepen adoption and strategic alignment • Own renewals, pricing conversations, and commercial strategy for each account • Partner with Customer Success Managers, Strategic Consulting, Leadership, Finance, and Product to structure agreements and support account objectives • Forecast renewals, expansions, risks, and multi-year opportunities • Lead internal alignment around account strategy, executive priorities, renewal posture, and expansion sequencing • Identify and win new business opportunities within existing accounts • Broaden stakeholder engagement and influence within client organizations • Position Knotch’s solutions for long-term adoption across marketing, content, SEO, and analytics teams • Maintain a healthy, strategic, multi-quarter portfolio pipeline

🎯 Requirements

• 8+ years of enterprise account management experience • Ideal candidate has worked at both a SaaS company and a marketing agency • Demonstrated success selling into Director–SVP level stakeholders and managing complex multi-threaded relationships • Quota-carrying experience or commercial ownership within enterprise accounts • Strong business acumen connecting marketing strategies, content performance, and digital investments to measurable outcomes • Proficiency with AI-powered sales, research, and productivity tools • Excellent communication skills and comfort presenting to executives over Zoom and in person • Highly organized with exceptional follow-through; able to manage multiple accounts, priorities, and workstreams simultaneously • Strong cross-functional instincts and comfort collaborating with Finance, Product, Customer Success, and Strategic Consulting • Willingness to travel as needed for key client meetings

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance eligibility • 401(k) plan • Unlimited PTO • 10+ company-paid holidays • Monthly wellness stipend • A daily company-wide break • Fully remote work