Virtual Care Coordinator

🔥 22 hours ago

🇺🇸 United States – Remote

💵 $23 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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knownwell

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🏥 Healthcare

🧘 Wellness

🔥 Funding within the last year

💰 $26.1M Series B - knownwell on 2025-10

Healthcare • Wellness

knownwell is a US-based healthcare provider focused on weight management and obesity care. It operates nationwide virtual clinics and in-person clinics across multiple states, offers personalized programs (including primary care, nutrition counseling, body composition testing, remote patient monitoring and a GLP-1 medication program with Medicare Bridge), and partners with payers and health systems to expand access and improve outcomes. The company provides patient-facing services (including teen programs) and clinician networks for obesity treatment.

📋 Description

• Partner with Call Center, Patient Access, and Billing teams to coordinate patients’ health coaching and nutrition journeys • Contact patients to help them navigate care, insurance and payment considerations, service options, and appointment scheduling • Manage inbound patient messages and escalate clinical questions and concerns to appropriate clinicians • Own service recovery efforts by developing action plans and coordinating patient communications • Manage Remote Patient Monitoring program enrollment workflows and device logistics with internal teams and external vendors • Provide real-time administrative support and technical troubleshooting to clinicians and patients during virtual visits • Collaborate with the Manager of Virtual Care Operations and cross-functional teams to improve workflows and operational processes • Deliver a warm, inclusive, and professional patient experience

🎯 Requirements

• High school diploma or equivalent • 2+ years of experience in a virtual care, patient coordination, or Medical Assistant role • Familiarity with virtual care workflows in a primary care or chronic care setting • Prior experience supporting care in a multi-state, remote care delivery model • Strong communication and organizational skills • Comfort with remote tools, secure messaging, and EMR platforms (Athena preferred) • Tech-savvy, adaptable, and comfortable operating independently in a remote setting • Currently authorized to work in the United States • No current or future employment visa sponsorship requirement