
11 - 50 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
Koda Health is a company that provides digital planning solutions for serious illness, focusing on advance care planning and chronic kidney disease management. Their platform combines clinical support and digital tools to help patients create actionable medical directives and improve care coordination, particularly for high-risk groups. Koda Health's scalable and secure cloud-based technology integrates seamlessly with electronic medical records and aims to improve patient outcomes, operational efficiency, and equitable access to healthcare. By utilizing intuitive features like video explainers and personalized support, they facilitate proactive medical decision-making and ensure patient preferences are understood and executed across various healthcare stakeholders.
🕒 July 7
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11 - 50 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
Koda Health is a company that provides digital planning solutions for serious illness, focusing on advance care planning and chronic kidney disease management. Their platform combines clinical support and digital tools to help patients create actionable medical directives and improve care coordination, particularly for high-risk groups. Koda Health's scalable and secure cloud-based technology integrates seamlessly with electronic medical records and aims to improve patient outcomes, operational efficiency, and equitable access to healthcare. By utilizing intuitive features like video explainers and personalized support, they facilitate proactive medical decision-making and ensure patient preferences are understood and executed across various healthcare stakeholders.
• Lead meaningful values-based conversations helping patients articulate their values, medical preferences and goals of care • Build relationships through longitudinal patient support • Educate patients and families about advance care planning, serious illness, palliative care, hospice, and available resources • Recognize changes in health status and identify opportunities for additional support • Document encounters with accuracy, clinical clarity, and thoughtful communication • Independently manage a patient panel while balancing outreach, follow-up, and scheduling • Partner with Patient Support Associates and the broader clinical team to provide a seamless patient experience • Maintain awareness of program metrics and contribute to the efficiency and quality of patient engagement • Contribute ideas that improve workflows, patient care, and team effectiveness • Learn Koda's care model, technology, documentation standards, and patient engagement approach during the first 30 days • Manage an independent patient panel and longitudinal follow-up by 60 days • Consistently deliver high-quality patient care, meet performance expectations, and contribute ideas strengthening the clinical program by 90 days
• Clinician experience in social work, nursing, care management, hospice or palliative care, geriatrics, patient advocacy, or other comparable clinical roles • Experience guiding emotionally sensitive conversations, ideally related to medical decision-making, goals of care and chronic illness management • Familiarity with progressive medical conditions such as COPD, CHF, CKD or dementia and their impact on function and decision-making • Experience supporting patients and loved ones across multiple encounters • Strong communication and critical thinking skills • Excellent documentation and organizational abilities • Comfort working independently in a remote environment • Ability to work Eastern Time Zone or Central Time Zone hours • Bilingual experience is a bonus • Motivational Interviewing experience is a bonus • Digital health or startup experience is a bonus • Experience supporting patients through longitudinal care is a bonus • Applicants must be legally authorized to work in the United States at the time of application and maintain valid work authorization throughout employment without current or future sponsorship
• Fully remote role (US-based) • Flexible, unlimited paid time off, including 8 company holidays • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan options • Annual professional development budget for books, courses, trainings, and conferences • Work-from-home stipend to support your home office setup and ongoing remote work needs • Annual company and team events • Latest MacBook and enterprise-grade tooling to do your best work • Clear growth paths for both individual contributors and people managers
Apply Now🕒 June 25
Patient Care Associate supporting ChartSpan’s chronic care management patients. Coordinating calls, documentation, appointments, and resources between doctor visits.
🇺🇸 United States – Remote
💵 $17 / hour
💰 Series A - ChartSpan Medical Technologies on 2019-08
⏰ Full Time
🟢 Junior
🟡 Mid-level
🕒 June 25
Entry Level position handling customer inquiries and support in healthcare. Responsible for managing call volume and delivering patient satisfaction in a remote role.