Key Accounts Credit Collection Specialist

🔥 14 hours ago

🏄 California, Florida, +2 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote

💵 $83k - $124k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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KONE

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

🏗️ Construction

📦 Logistics

🏭 Manufacturing

Construction • Logistics • Manufacturing

KONE is a global leader in the elevator and escalator industry, dedicated to shaping the future of cities by providing innovative solutions for smooth and sustainable people flow. With over 3,000 patents and a commitment to advanced technologies, KONE enhances the experience of billions of users daily while emphasizing sustainability and efficiency in both new constructions and existing buildings.

📋 Description

• Conduct monthly Accounts Receivable reviews for each National Account and present findings to RCCM, Region Controller, and National Account Manager. • Drive and directly support collection activities, investigate past-due items and non-payment root causes, and follow up on corrective actions. • Oversee monthly revenue recognition and ensure National Accounts are billed according to established release criteria. • Partner with SSC Billers/Supervisor to minimize NQR backlogs and Maintenance billing blocks. • Manage daily HighRadius worklists and document collection efforts, communications, payment commitments, disputes, escalations, and account notes. • Prepare, validate, and submit customer account write-off packages and maintain records. • Review and compile vendor invoice documentation, verify coding and approvals, and submit invoice packages to Accounts Payable. • Prepare and distribute monthly collections dashboard, key account aging, and spares aging reports with KPIs and collection metrics. • Manage third-party billing submissions and systems including Service Channel, Arriba, Verisae, PayModeX, and OB10. • Develop monthly billing controls, update SAP customer notes, and follow up to ensure billing and payment processing. • Ensure proper application of National Account payments and perform account reconciliations. • Streamline annual National Account escalation according to contractual maintenance and billing terms. • Help maintain a professional National Account collection infrastructure aligned with KONE policies and procedures. • Evaluate and interact with third-party collections, bankruptcy, bonding, liens, internal legal teams, and external attorneys. • Assess the creditworthiness of potential new National Account customers using D&B reporting and payment history. • Perform other duties as assigned.

🎯 Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or related field, or equivalent work experience. • Minimum of 3 years of experience in credit, collections, accounts receivable, or related financial functions. • Strong analytical and problem-solving skills. • Excellent communication and negotiation abilities. • Proficiency with Microsoft Office, particularly Excel. • Ability to manage multiple priorities in a fast-paced environment. • Experience supporting National or Key Account customers. • Knowledge of HighRadius, SAP or other ERP systems. • Background in credit risk analysis and dispute resolution. • Experience in construction, industrial, service, or related industries. • Excellent interpersonal skills and customer service abilities. • Ability to read and comprehend contracts. • Proactive, hands-on approach to problem-solving. • Demonstrated leadership and teamwork abilities. • Strong managerial, organizational, and prioritization skills. • Proficiency in SAP, Microsoft Access (Credit Strategies), and Microsoft Excel, with demonstrated experience. • Ability to reside anywhere in the United States.

🏖️ Benefits

• Competitive salary • Flexible work schedule • Opportunities to learn and grow • 401K Employer Match • 401k Employer Non-elective Contribution • Well-being Program • Medical, Prescription, Dental and Vision Insurance • Digital Health Solutions & Telehealth • Health Savings Account (HSA) • Flexible Spending Accounts (FSAs) • Employee Family Assistance Program (EFAP) • Family & Medical Leave • Parental Leave • Leave to Care for a Domestic Partner • Paid Time Off & Holidays • Company Paid Life and AD&D Insurance • Supplemental Life and AD&D Insurance • Company Paid Short-term and Long-term Disability • Buy-Up Long-term Disability • Critical Illness Insurance • Hospital Indemnity & Accident Insurance • Identity Theft Protection • Legal Insurance • KONE Credit Union • Tuition Reimbursement • KONE Annual Bonus plan at 10% Target Incentive based on achievement of company goals and individual goals