Infrastructure Administrator

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🔥 0 minutes ago

🏛️ District of Columbia, Washington – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 10%

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Logo of Koniag Government Services

Koniag Government Services

1001 - 5000 employees

Founded 1975

🏛️ Government

🎖️ Defense

💼 Consulting

Government • Defense • Consulting

Koniag Government Services is an Alaska Native Corporation (ANC) that provides technical, professional, and operational expertise to the U. S. public sector. KGS supports Defense & Intelligence, Federal Civilian, and Health customers with enterprise solutions, professional services, and operations management, and emphasizes mission-focused outcomes, contracting speed (ANC direct awards), and strategic/technology partnerships. The company positions itself as a mission partner delivering people, technology, and program management to government customers.

📋 Description

• Provide daily administration and support for the enterprise Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and associated services • Execute Microsoft 365 configuration changes, service requests, and user administration tasks in accordance with established procedures and ITIL 4 change management practices • Monitor Microsoft 365 service health and performance, escalating issues as appropriate • Maintain Microsoft 365 configuration documentation and update knowledge base articles • Support Microsoft 365 license management and user provisioning/deprovisioning • Assist in planning and executing Microsoft 365 service updates and feature rollouts • Support administration of the Microsoft Azure Government environment, including Entra ID, user and group management, and role assignments • Administer Microsoft Entra identity services, including multi-factor authentication, conditional access policies, and single sign-on configurations • Support Zero Trust Architecture implementation through Entra identity policies and least-privilege access controls • Manage routine Azure Government administration tasks, including resource management, access control, and policy compliance monitoring • Support FedRAMP compliance activities for Azure Government services • Support Microsoft Endpoint Manager (Intune) for device enrollment, compliance policy enforcement, and application deployment • Assist with Microsoft Defender for Endpoint configurations and endpoint security incident response • Apply and maintain endpoint configuration baselines and compliance policies aligned with NIST SP 800-53 and cybersecurity requirements • Support patch management and software deployment for Windows endpoints • Coordinate with NOC and Service Desk teams on endpoint-related incidents and escalations • Administer Exchange Online, including mailbox management, distribution groups, mail flow monitoring, and basic transport rules • Assist with Microsoft Teams administration, including Teams policies, user configuration, and meeting settings • Support email security configurations and monitoring, including anti-spam and anti-phishing policy management • Coordinate on Microsoft Teams Rooms configuration and support as needed • Ensure Microsoft infrastructure administration complies with FISMA, NIST SP 800-53, FedRAMP, and cybersecurity policies • Apply least-privilege and separation-of-duties principles to Microsoft infrastructure configurations and access management • Assist in security assessments, audit evidence collection, and remediation of Microsoft-related findings • Report suspected or confirmed Microsoft infrastructure security incidents • Diagnose and resolve routine and moderately complex Microsoft infrastructure incidents independently • Escalate complex or cross-domain incidents to the Senior Microsoft Infrastructure Administrator • Manage incident records in the Government ITSM platform • Coordinate with NOC, Service Desk, and other functional teams to resolve cross-functional incidents • Follow and contribute to troubleshooting runbooks and knowledge base articles

🎯 Requirements

• Minimum 3–5 years of hands-on enterprise Microsoft infrastructure administration experience • Demonstrated experience administering Microsoft 365 and Microsoft Entra in a Federal or comparable enterprise environment • Experience supporting Microsoft endpoint management using Microsoft Intune • Familiarity with Zero Trust Architecture principles as applied to Microsoft platforms • Experience in a Federal or private-sector enterprise environment of comparable scale and complexity • Demonstrated ability to independently resolve routine and moderately complex Microsoft infrastructure issues • Experience with FedRAMP-authorized Microsoft services and Federal security compliance requirements • Solid proficiency in Microsoft 365 administration (Exchange Online, SharePoint, OneDrive, Teams) • Solid proficiency in Microsoft Azure Government and Azure Active Directory (Entra ID) • Solid proficiency in Microsoft Entra identity management and conditional access • Solid proficiency in Microsoft Endpoint Manager (Intune) — device management and compliance • Solid proficiency in Microsoft Defender for Endpoint and Defender for Office 365 • Solid proficiency in Exchange Online mail flow, security, and administration • Solid proficiency in role-based access control (RBAC) and least-privilege access management • Working knowledge of Zero Trust Architecture principles and OMB M-22-09 • Working knowledge of NIST SP 800-53 security controls as applied to Microsoft platforms • Working knowledge of FedRAMP requirements for Microsoft Azure Government • Working knowledge of PowerShell scripting for Microsoft 365 and Azure administration • Working knowledge of ITSM platforms (e.g., ServiceNow) • Working knowledge of ITIL 4 change and incident management practices • Working knowledge of enterprise network fundamentals relevant to Microsoft infrastructure • Current and unexpired Microsoft Certified: Microsoft 365 Administrator Expert (MS-102) certification required • Current and unexpired Microsoft Certified: Azure Administrator Associate (AZ-104) certification required • Ability to obtain a Public Trust

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) retirement plan • Paid time off • Paid parental leave • Life and disability insurance • Flexible spending accounts • Commuter benefits • Tuition reimbursement

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