Strategic Communications Lead

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🗣️ Communications

👻 Ghost score 10%

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Logo of Koniag Government Services

Koniag Government Services

1001 - 5000 employees

Founded 1975

🏛️ Government

🎖️ Defense

💼 Consulting

Government • Defense • Consulting

Koniag Government Services is an Alaska Native Corporation (ANC) that provides technical, professional, and operational expertise to the U. S. public sector. KGS supports Defense & Intelligence, Federal Civilian, and Health customers with enterprise solutions, professional services, and operations management, and emphasizes mission-focused outcomes, contracting speed (ANC direct awards), and strategic/technology partnerships. The company positions itself as a mission partner delivering people, technology, and program management to government customers.

📋 Description

• Develop and execute strategic communications plans for application rollouts, updates, and user adoption • Learn application functionality, purpose, and value propositions and present them to technical and non-technical audiences • Create presentations, newsletters, talking points, FAQs, training aids, release notes, and marketing-style collateral • Serve as liaison between development teams and government leadership • Translate technical progress and product capabilities into clear, actionable messaging • Plan and coordinate briefings, webinars, demos, and feedback sessions • Partner with Product Owners and Scrum Teams on application features, updates, and roadmaps • Design and implement user adoption and change management strategies • Monitor and report communication effectiveness and user adoption metrics • Coordinate with government Communications/Public Affairs offices to align messaging with agency standards and policy • Prepare executive-level briefing materials and presentations • Advise leadership on communications best practices and strategic messaging • Support internal team communications and alignment between technical teams and stakeholders

🎯 Requirements

• Bachelor’s degree in Communications, Marketing, Public Relations, Business, or related field from an accredited college or university • 7+ years of experience in strategic communications, change management, or user adoption roles • Demonstrated experience developing and executing communications strategies for technical products or platforms • Experience interacting with and briefing senior leadership and government stakeholders • Exceptional written and verbal communication skills • Strong presentation skills, including presenting to senior government leadership and large audiences • Ability to quickly learn and articulate the functionality and value of multiple software applications • Strong understanding of software development lifecycle (SDLC) concepts and terminology • Experience creating briefing slides, newsletters, FAQs, training materials, and promotional content • Strong stakeholder management skills • Strategic planning skills • Familiarity with change management principles and user adoption strategies • Strong organizational skills and ability to manage multiple initiatives and deadlines • Ability to work independently and collaboratively within an Agile development environment • Ability to maintain a Secret Trust Clearance • Experience working within a federal government IT environment or supporting federal agency communications is desired • Familiarity with Agile Development Methodology, especially Scrum, is desired • Experience with Adobe Creative Suite or Canva is desired • Experience developing training content or user adoption campaigns for enterprise software rollouts is desired • Prior experience as a liaison between technical development teams and non-technical executive stakeholders is desired

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) retirement plan • Paid time off • Paid parental leave • Life and disability insurance • Flexible spending accounts • Commuter benefits • Tuition reimbursement • Remote work arrangement • Equal employment opportunity protections • Reasonable accommodation support

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