Process Improvement Project Manager

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KPI Integrated Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🚗 Transport

🤝 B2B

SaaS • Transport • B2B

KPI Integrated Solutions is a company specializing in providing end-to-end warehousing and distribution solutions. They offer services that range from supply chain consulting, customized automation design, to system integration, all tailored to transform operations by blending advanced technologies. The company is dedicated to optimizing warehouse operations through engineered solutions, increasing productivity, enhancing efficiency, and reducing labor reliance. They serve a variety of industries, including food and beverage, pharmaceuticals, retail, and e-commerce, by utilizing technologies such as AGVs & AMRs, conveyor systems, robotic picking, and warehouse software. KPI Integrated Solutions focuses on improving distribution performance with goals of maximizing throughput, expanding capacity, and ensuring reliability through their comprehensive suite of services and technologies.

📋 Description

• Process Improvement, Project Manager plays a critical role within the Operations organization at KPI Solutions, driving visibility, consistency, and scalability across the company’s delivery and operational execution. • This individual contributor role is responsible for partnering closely with Scheduling, Project Management, and functional leaders to develop dashboards, reporting, and operational insights that provide clear visibility into project schedules and delivery performance. • Develop and maintain operational dashboards and reporting that provide visibility into project schedules, delivery performance, resource utilization, and key operational KPIs. • Partner closely with the Scheduling function to ensure project schedule data is accurate, standardized, and effectively leveraged for operational insight and decision-making. • Define, document, and standardize core operational processes across the organization, including project planning, execution, handoffs, and escalation workflows. • Identify inefficiencies, gaps, and risks within existing operational workflows and recommend scalable, practical improvements. • Design and implement operational tools, templates, and frameworks that support consistent execution across projects and teams. • Support leadership by translating operational data into actionable insights, trends, and recommendations. • Establish and maintain operational governance standards, including metrics definitions, reporting cadence, and process ownership. • Facilitate cross-functional alignment by clarifying roles, responsibilities, and expectations across Operations, Delivery, Scheduling, and other functional teams. • Support change management efforts by driving adoption of new processes, tools, and reporting standards across the organization. • Continuously evaluate operational performance and lead continuous improvement initiatives to enhance efficiency, predictability, and scalability. • Travel required, up to 10–15%. • Lean, Six Sigma, or continuous improvement certification preferred. • Experience with Microsoft 365 – Office Applications. • Strong organizational skills with high attention to detail and follow-through

🎯 Requirements

• Bachelor’s degree in business, Engineering, Operations Management, or related field; equivalent experience considered. • 7–10 years of experience in operations, operational excellence, PMO, delivery operations, or consulting environments. • Strong understanding of project delivery models, scheduling concepts, and operational workflows within a services or project-based organization. • Demonstrated experience building dashboards and operational reporting using tools such as Power BI, Excel, Smartsheet, or similar platforms. • Proven ability to design and implement cross-functional processes that drive consistency and scalability. • Strong analytical and problem-solving skills with the ability to translate complex data into clear, actionable insights. • Excellent communication and collaboration skills; able to influence stakeholders without direct authority. • Ability to operate independently in a fast-paced, evolving environment while managing multiple initiatives simultaneously. • Experience working closely with project management, scheduling, and delivery teams.

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Health Care Concierge Service • 401(k) Retirement Plan (Pre-tax & Roth) • Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability • Voluntary Life & AD&D Insurance • Voluntary Accident, Critical Illness & Hospital Indemnity Insurance • Pet Insurance • Milk Stork Program • Wellness Program with gift card redemption and wellness challenges • Paid Time Off (Vacation, Sick & 10 Holidays) • Training & Development*****KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.*