Head of Fraud, Payments – Banking

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $134.2k - $298.9k / year

⏰ Full Time

🔴 Lead

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Kraken Digital Asset Exchange

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange is a cryptocurrency platform that facilitates the buying and selling of over 200 cryptocurrencies, including Bitcoin, Ethereum, and many others. Founded in 2011, Kraken provides a comprehensive suite of features for both beginner and advanced traders, such as advanced trading interfaces and margin trading. The platform emphasizes industry-leading security, deep liquidity, and 24/7 customer support, making it a trusted choice for users worldwide. Kraken caters to individual investors as well as institutional clients, offering services like OTC trading and custody. The company is committed to transparency with its proof of reserves and mission-driven values. Kraken operates globally, supporting clients in over 190 countries, with a quarterly trading volume exceeding $207 billion. However, users are advised of the high risk of crypto investments and the lack of regulation in some jurisdictions.

📋 Description

• Own the end-to-end payments and banking fraud prevention strategy across all Kraken products • Set the vision, roadmap, and OKRs with Product, Engineering, Security, Compliance, and Legal • Build, lead, and mentor a multi-tiered fraud organization of analysts, investigators, and managers • Establish career progression frameworks with clear advancement criteria • Work with the Executive Team and regulators on emerging fraud trends, techniques, and technologies • Direct analysis to proactively identify and close vulnerabilities • Monitor payment trends and regulatory shifts • Optimize approval and decline rates and revenue while maintaining fraud discipline • Design, implement, and maintain fraud policies, rule frameworks, and control processes • Maintain risk assessment, mitigation, governance, and audit controls • Lead risk assessments and implement preventive controls supporting governance, audit, and regulatory requirements • Oversee fraud detection systems and tools • Own escalation pathways for complex or novel fraud cases with Legal, Compliance, and Customer Support • Ensure analyst teams maintain SLA and QA standards across high-volume, real-time alert queues • Coordinate Fraud Operations with Customer Support, Compliance, Legal, Product, and Security • Direct data analysis and reporting on fraud and payment KPIs • Deliver daily, weekly, monthly, and quarterly reporting to executive leadership • Apply consistent global coverage standards across all markets

🎯 Requirements

• 10+ years of experience in banking, payment processing, or fraud risk management • Experience building or leading a fraud team • Experience managing strategic fraud/payments programs and front-line, high-volume analyst operations • Proven experience with card, third-party, and peer-to-peer payment fraud • Knowledge of relevant banking regulatory and compliance frameworks • Working knowledge of UK and other non-US regulatory regimes, including FCA and PSR • Experience operating under, or reporting to, a UK/EU regulator strongly preferred • Strong understanding of blockchain technology, cryptocurrencies, and associated fraud risks preferred • Solid grounding in data analytics and reporting • Exceptional communication and interpersonal skills • Experience developing career frameworks, coaching managers, and scaling operational teams • Bachelor's degree in a relevant field preferred • Comfortable operating in a fast-paced, high-growth, rapidly evolving industry • Candidates must provide a city and country of work location • Candidates must indicate whether they require work sponsorship

🏖️ Benefits

• Bonus program • Equity program • Wellness allowance • Medical insurance [US Only] • Dental insurance [US Only] • Vision insurance [US Only] • 401(k) [US Only] • Kraken product dogfooding after joining • Job-related skills or work-style assessments as part of the hiring process • Equal opportunity employment