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IT & Systems Manager

Job not on LinkedIn

🔥 4 minutes ago

🏄 California – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘” Manager

Where this job comes from

Posted on Kraus Hamdani Aerospace, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Kraus Hamdani Aerospace, Inc.

Kraus Hamdani Aerospace, Inc.

11 - 50 employees

đź’Ľ Consulting

🏭 Manufacturing

🚀 Aerospace

đź’° $1k Pre Seed Round on 2016-03

Consulting • Manufacturing • Aerospace

Kraus Hamdani Aerospace, Inc. is a pioneering company in the defense and aerospace sector that focuses on developing advanced unmanned aircraft systems (UAS). With a strong emphasis on creating cost-effective, fully electric, zero-emissions aircraft, the company is leveraging cutting-edge artificial intelligence and machine learning technologies to offer persistent airborne capabilities. Their unique approach allows these aircraft to operate continuously using energy harvested from the sun, marking a significant innovation in aviation and autonomous robotics.

đź“‹ Description

• Serve as the primary internal point of contact for employee IT support, troubleshooting hardware, software, account, connectivity, and access issues • Own employee technology onboarding and offboarding, ensuring equipment and system access are provisioned or removed accurately and on time • Configure, deploy, maintain, and support company laptops, peripherals, mobile devices, and endpoint equipment • Establish processes for equipment procurement, configuration, shipping, recovery, replacement, and lifecycle management • Administer core technology platforms, user accounts, permissions, groups, licenses, and application access • Establish scalable identity and access management practices, including role-based access, MFA, SSO, and least privilege • Lead the migration from Google Workspace Enterprise to Microsoft 365 • Assess the IT environment and develop a roadmap for infrastructure, systems, tools, policies, and processes • Implement and maintain security controls across endpoints, accounts, applications, and company systems • Support cybersecurity, information-security, compliance, incident response, backup, recovery, and resilience initiatives • Administer SaaS and business applications, including Salesforce user access, permissions, workflows, reporting, and integrations • Manage IT service providers, hardware suppliers, software vendors, carriers, and technology partners • Assist with IT spending visibility, technology budgeting, forecasting, and specialized outside resources

🎯 Requirements

• 5+ years of progressive experience in IT administration, systems administration, IT operations, infrastructure, or a related field • Demonstrated experience independently supporting a broad employee technology environment • Strong hands-on experience administering user accounts, permissions, endpoints, software, and cloud-based business systems • Experience managing employee onboarding/offboarding and IT asset lifecycle processes • Working knowledge of identity and access management, MFA, SSO, endpoint security, device management, patching, encryption, and backup/recovery principles • Experience administering cloud productivity and collaboration platforms such as Microsoft 365, Google Workspace, or comparable environments • Demonstrated hands-on experience planning, leading, or executing a migration from Google Workspace to Microsoft 365, including the migration of email, calendars, files, and collaboration services • Experience with endpoint/device management technologies and modern SaaS administration • Demonstrated ability to troubleshoot technical issues across hardware, software, networking, accounts, and applications • Experience documenting systems, establishing repeatable procedures, and improving immature or highly manual IT processes • Strong vendor-management and problem-solving skills • Ability to manage competing priorities independently in a fast-moving environment • Strong communication skills and the ability to support employees with varying levels of technical proficiency

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