Customer Experience Analyst

Job not on LinkedIn

🔥 1 hour ago

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

KVC BEHAVORIAL HEALTHCARE

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🤝 Non-profit

🌍 Social Impact

Healthcare • Non-profit • Social Impact

KVC BEHAVORIAL HEALTHCARE is a U. S. -based nonprofit organization that provides behavioral health and child welfare services focused on children, families, and communities. KVC operates residential and community-based treatment programs, foster care and adoption services, and outpatient behavioral health services designed to improve mental health, family stability, and child safety.

📋 Description

• Conduct discharge and aftercare communication calls with guardians for all KVC Hospitals sites • Collect, organize, and analyze data related to patient care • Present findings via video conferencing or in-person • Manage data input and evaluation within Qualtrics • Collaborate with various departments to develop enhanced monitoring systems and data collection methods • Participate in Performance Improvement initiatives to evaluate the implementation of best practices • Maintain a professional, secure home office environment to protect proprietary company and patient information

🎯 Requirements

• Minimum age of 20 years • Bachelor’s Degree from an accredited college or university in Data Science, Computer Science, Social Services, Psychology, Management Information Systems, or a related field • Minimum of one year of experience in data collection, organization, and evaluation • Valid driver’s license and auto insurance • Proficiency with Microsoft Office products • Strong analytical, time management, and problem-solving skills • Ability to communicate effectively in English (written and verbal) to conduct official business • General knowledge of the child psychiatric care system preferred • Experience utilizing Electronic Health Record programs preferred

🏖️ Benefits

• Work Wellbeing score of 83 • Supportive work environment • Remote work arrangement • Reasonable accommodations for qualified individuals with disabilities • Opportunities to grow • Professional, secure home office environment