Business Analyst

🔥 20 minutes ago

🌵 Arizona – Remote

infoinfo

⏰ Full Time

🟢 Junior

🧐 Business Analyst

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Logo of Kyndryl

Kyndryl

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Serve as a bridge between business stakeholders and technical delivery teams • Analyze business processes and translate business needs into actionable requirements • Work with customers, subject matter experts, product teams, architects, and engineers • Define requirements, develop user stories and acceptance criteria • Maintain alignment between business objectives and delivered functionality • Participate across the delivery lifecycle, from discovery and requirements definition through backlog refinement, development, testing, and validation • Identify gaps, dependencies, assumptions, and process-improvement opportunities • Maintain high-quality, traceable requirements and supporting documentation • Use approved AI-assisted tools and modern analysis practices to improve requirements and solution delivery • Track requirements, decisions, dependencies, and action items • Support research, analysis, documentation, and requirements development

🎯 Requirements

• 1–3 years of professional experience in business analysis, technology delivery, project coordination, product support, or a related role • Relevant internships or comparable experience may be considered • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience • Strong analytical and problem-solving skills • Ability to develop clear requirements, user stories, acceptance criteria, process flows, and supporting documentation • Strong written and verbal communication skills • Ability to work effectively with business and technical stakeholders • Highly organized, with ability to track requirements, decisions, dependencies, and action items • Basic understanding of SDLC and Agile delivery practices • Comfort working with technical teams and understanding applications, integrations, data, and system behavior • Ability to learn new business domains and technologies quickly • Comfortable using modern productivity and AI-assisted tools • Self-motivated and collaborative, with willingness to take ownership while seeking guidance • COVID-19 vaccination may be required when working at a client, customer, or partner location

🏖️ Benefits

• Employee benefits supporting employees and families, with choice and coverage reflecting employee diversity • Employee learning programs and access to industry learning • Certifications, including Microsoft, Google, Amazon, Skillsoft, and many more • Company-wide volunteering and giving platform • Ability to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations • Access to state-of-the-art resources and Fortune 100 clients

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🚫👨‍🎓 No degree required