
10,000+ employees
Founded 2021
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.
🔥 0 minutes ago
⛰️ Colorado, New Mexico, +1 more states – Remote
⏰ Full Time
🟠 Senior
🔴 Lead
🖥 Software Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 10%
Where this job comes from
Posted on Kyndryl's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

10,000+ employees
Founded 2021
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.
• Work directly with business stakeholders and collaborate with AMS technical leadership, infrastructure teams, Batch & Console Operations, and Batch Scheduling teams • Support Production and UAT batch and online environments • Investigate, troubleshoot, and resolve Production and UAT batch and online application failures • Document incidents, root causes, resolutions, technical designs, and operational procedures • Support UAT and Production batch processing from start to finish • Provide correction instructions to Operations teams • Gather, analyze, and clarify business requirements • Perform impact analysis and solution design for production issues, enhancements, and service requests • Create and maintain functional specifications, technical design documents, process flows, and operational documentation • Modify COBOL programs, reporting solutions, batch schedules, and database data • Perform development, unit testing, production installations, and post-implementation support • Monitor and respond to support requests, alerts, and incidents • Liaise between business users, Operations, Scheduling, and technical teams • Support effort estimation, planning, testing, implementation, and production validation activities
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience) • 10–15 years of experience in mainframe application development and support, preferably within the healthcare industry • Working hours aligned with customer business hours, Monday through Friday, 8:00 AM to 5:00 PM Mountain Time (MT) • Participation in a 24x7 on-call support rotation, including evenings, weekends, and holidays • Proficiency in COBOL programming within an IBM z/OS environment • Expertise in Job Control Language (JCL) • Knowledge of CICS, VSAM, and CA-Datacom • Strong Production Support experience, including batch support, online support, incident resolution, break-fix analysis, and permanent fixes • Familiarity with TSO, ISPF, and SDSF • Experience throughout the software development lifecycle • Ability to independently own enhancements, defects, and service requests through production deployment and post-production support • Experience working directly with customer business stakeholders and translating business needs into technical solutions • Strong analytical, problem-solving, and critical-thinking skills • Strong written and verbal communication skills • Familiarity with Agile and Waterfall methodologies • Experience in healthcare applications and claims processing preferred • Experience in a Systems Analyst, Lead Developer, or similar customer-facing technical role preferred • Experience facilitating requirements gathering, solution design, UAT, and implementation planning preferred • Experience estimating and managing small-to-medium enhancements and service requests preferred • Experience with CA Jobtrac preferred • Experience with Endevor or equivalent configuration management tools preferred • Experience with NDM, FTP, and SFTP preferred
• Employee learning programs and access to industry learning resources • Access to certifications, including Microsoft, Google, Amazon, Skillsoft, and many more • Company-wide volunteering and giving platform • Diversity and inclusion support through Kyndryl Inclusion Networks • Benefits supporting employees and their families • Potential medical or religious accommodation related to COVID-19 vaccination requirements • Employee referral program
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