Director, Customer Partner – Consumer & Travel

🔥 48 minutes ago

❄️ Minnesota, Tennessee – Remote

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💵 $161.5k - $290.8k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of Kyndryl

Kyndryl

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Develop and execute account strategies to grow and retain Kyndryl’s most valuable accounts • Generate new opportunities and expand existing work into larger scopes and new capabilities • Sell new offerings and minimize erosion to maximize renewals • Own the account P&L and ensure customer satisfaction, integrity, and compliance • Build and maintain relationships with C-suite decision-makers • Collaborate with sales team members across the process from prospecting to closing • Build go-to-market pipelines with partners • Apply industry expertise and external best practices to provide innovative solutions • Identify and qualify opportunities for bespoke customer services • Maintain account excellence and integrity • Transform account management practices

🎯 Requirements

• Experience running account P&L • Travel & Transportation expertise • Deep knowledge of business and technology trends and industry best practices • Experience managing the sales process end-to-end • Proven experience with revenue growth, cost, profitability, trends, and risks • Open-minded and empathetic approach in customer relationships • Bachelor's degree or Master’s degree (preferred) • Sales experience in technical solutions (preferred)

🏖️ Benefits

• Discretionary annual bonus program based on performance • Medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off • Hybrid-friendly culture • Be Well programs supporting financial, mental, physical, and social health • Career path tools and personalized development goals • Continuous feedback • Certifications with Microsoft, Google, and Amazon • Coaching and hands-on learning opportunities

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