Senior Account Manager, Client Success

🔥 13 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $90k - $117k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Labcorp

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Post-IPO Debt on 2019-06

Consulting • Logistics • Healthcare

Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory and end-to-end drug development services. The company offers a wide range of diagnostic tests and services for patients, providers, and biopharmaceutical companies. Labcorp specializes in areas such as oncology, women's health, neurology, and genetics, offering both routine and specialized laboratory testing. It supports healthcare systems and organizations with clinical lab testing, health assessments, and employee wellness programs. Labcorp also plays a significant role in the biopharma sector, providing nonclinical research, central laboratory services, and consulting for drug development and commercialization. With their commitment to science and innovation, Labcorp aims to improve health and change lives worldwide.

📋 Description

• Maintain and enhance client relationships with existing customers • Identify expansion and portfolio performance improvement opportunities • Accountable for client retention and satisfaction • Operate as a consultative partner to enterprise clients • Proactive management of enterprise accounts • Collaborate cross-functionally to ensure successful service delivery of services • Maintain internal reporting and documentation requirements in Salesforce

🎯 Requirements

• Bachelors degree • 6 years experience managing complex health plan customers • Strong understanding of quality performance programs including HEDIS, Medicare Stars, NCQA • Experience using Salesforce tools such as Salesforce.com • Ability to prioritize and manage multiple tasks • Strong executive presence with excellent written and verbal presentation skills • Strong interpersonal skills • Analytical and problem-solving skills • Must be willing to travel ad hoc • Must have a growth mindset and be a self-starter

🏖️ Benefits

• Medical, Dental, Vision, Life, STD/LTD, 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan