
51 - 200 employees
🤖 Artificial Intelligence
☁️ SaaS
🏢 Enterprise
Artificial Intelligence • SaaS • Enterprise
Laivly is a company that provides collaborative AI solutions for contact centers, empowering customer service agents through automation and support tools. Their key product, a cobot named Sidd, integrates seamlessly with existing technology stacks to enhance efficiency, accuracy, and customer satisfaction. Laivly's solutions offer real-time transcription, call summaries, and AI-driven support across multiple communication channels, such as email, chat, SMS, and social media, without requiring replatforming. The company focuses on ethical AI use, ensuring their technology respects user rights and privacy while providing measurable improvements in contact center performance.
🔥 2 hours ago
Where this job comes from
Posted on Laivly's careers page, not through a job board
First seen by Remote Rocketship 2 hours ago
Still open on Laivly's site. Checked 52 minutes ago.

51 - 200 employees
🤖 Artificial Intelligence
☁️ SaaS
🏢 Enterprise
Artificial Intelligence • SaaS • Enterprise
Laivly is a company that provides collaborative AI solutions for contact centers, empowering customer service agents through automation and support tools. Their key product, a cobot named Sidd, integrates seamlessly with existing technology stacks to enhance efficiency, accuracy, and customer satisfaction. Laivly's solutions offer real-time transcription, call summaries, and AI-driven support across multiple communication channels, such as email, chat, SMS, and social media, without requiring replatforming. The company focuses on ethical AI use, ensuring their technology respects user rights and privacy while providing measurable improvements in contact center performance.
• Support and continuously improve information security, risk, and compliance programs, including SOC 2, PCI DSS, and other applicable frameworks • Translate regulatory, security, and customer requirements into practical controls, processes, and remediation plans • Maintain security policies, standards, risk assessments, and supporting compliance documentation • Coordinate security audits, assessments, evidence collection, and remediation activities • Partner with internal teams and external assessors to support audit readiness and ongoing compliance • Identify and monitor security risks, track corrective actions, and communicate findings and recommendations • Support customer security reviews, due diligence, and third-party risk management activities • Leverage compliance automation tools to streamline evidence collection, control monitoring, and reporting • Identify opportunities to strengthen security processes, improve efficiency, and reduce manual compliance efforts • Collaborate with technical teams to implement effective security controls and continuously validate their performance
• 5+ years of progressive experience in information security, governance, risk, compliance, or security assurance • Demonstrated experience supporting or owning complex security and compliance programs such as SOC 2, PCI DSS, ISO 27001, or NIST-based frameworks • Strong understanding of security controls, risk management, audit processes, vulnerability management, and remediation • Experience coordinating audits, managing compliance evidence, and working with technical and non-technical stakeholders • Familiarity with AWS, cloud security concepts, and modern SaaS environments • Experience with Vanta or similar compliance automation platforms • Strong organizational, analytical, and communication skills, with the ability to manage competing priorities and drive initiatives forward • Experience with FedRAMP or other U.S. federal security requirements is a strong asset • Relevant certifications such as CISSP, CISM, CISA, CCSP, or CGRC are an asset
• Flexible environment • Opportunity to collaborate and grow your career with a creative, diverse, and passionate team
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