Senior Product Manager

🕒 September 10

🚗 Michigan – Remote

🚗 Michigan – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lakeside Software

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🏢 Enterprise

⚡ Productivity

💰 Private Equity Round on 2020-02

SaaS • Enterprise • Productivity

Lakeside Software is a company that provides the SysTrack platform, helping enterprises gain a comprehensive view of their entire IT environment. With its AI-driven digital experience platform, Lakeside Software enables IT teams to proactively resolve complex issues by leveraging real-time data capture and analysis. It focuses on improving digital employee experience (DEX), optimizing hardware and software resources, and ensuring comprehensive IT visibility. The platform is recognized for its ability to streamline IT operations, reduce costs, and enhance productivity across large, complex IT estates.

📋 Description

• Own the roadmap, priorities, and backlog for assigned areas of SysTrack • Develop a clear understanding of customer problems, workflows, and technical capabilities within product areas • Engage directly with customers and internal teams to identify pain points, unmet needs, and recurring product opportunities • Separate underlying customer problems from requested solutions and validate concepts before significant engineering investment • Translate product direction into clear epics, features, workflows, requirements, and acceptance criteria • Make and communicate tradeoffs between new functionality, customer requests, usability, technical investment, and defects • Partner with Engineering and UX throughout discovery, planning, implementation, and release • Make timely product decisions when scope, requirements, or technical constraints change • Ensure individual investments contribute to a coherent SysTrack experience • Represent product areas in customer conversations, roadmap discussions, and internal planning • Build expertise in Digital Employee Experience, endpoint management, IT operations, and adjacent markets • Contribute to broader product planning and identify patterns with implications across SysTrack

🎯 Requirements

• 4–7 years of product management experience, preferably in enterprise software • Demonstrated experience independently owning software features or product areas from discovery through delivery • Strong ability to turn ambiguous customer problems into structured product opportunities and requirements • Sound judgment when balancing customer needs, strategic priorities, technical investment, and delivery constraints • Experience working directly with engineers on technically complex products • Experience engaging with customers and translating feedback into product decisions • Strong written and verbal communication skills • Comfort making decisions with incomplete information and adjusting as new evidence becomes available • Experience with DEX, endpoint management, ITSM, analytics, observability, enterprise AI, automation, APIs, or other data-intensive enterprise software is helpful

🏖️ Benefits

• Medical, Dental & Vision Insurance • Flexible Spending • Short & Long Term Disability Insurance • Company Paid Life & Voluntary Life & AD&D Insurance • 401(k) matching • 11 Days Observed Holidays • 20 Days PTO • 5 Days Paid Sick Time • Opportunities for career development and growth • A collaborative and supportive team culture