
10,000+ employees
Founded 1987
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.
🕒 June 26
🇺🇸 United States – Remote
💵 $18 - $21 / hour
⏰ Full Time
🟠 Senior
🔴 Lead
🌎 Translator / Interpreter
👻 Ghost score 22%
🗣️🇸🇦 Arabic Required
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10,000+ employees
Founded 1987
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.
• Handle on-demand video and audio interpreting sessions between Arabic and English speakers • Interpret conversations across healthcare, government, insurance, financial, utilities, travel and hospitality, business, law enforcement, court, and 911 industries • Respond promptly to video and audio sessions in a friendly and professional manner • Participate in online, video, and audio training sessions • Deliver interpretation via video and type data on a dedicated device • Render accurate concepts and meanings according to established interpretation protocols • Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions • Maintain professional demeanor during interpreting sessions • Remain calm during incoherent, upset, sensitive, or emergency calls • Maintain punctuality and availability during scheduled work hours • Follow client instructions and interpretation protocols • Apply terminology and procedures for medical, insurance, finance, law, and other industries • Demonstrate cultural sensitivity in a diverse environment • Handle potentially emotional, stressful, extended, or high-volume calls
• Fluency in Arabic and English and skilled in the associated cultural dynamics • Ability to provide cultural competency and assess regional and accent differences • Excellent listening, retention and note-taking skills • Ability to remain neutral and objective during sensitive conversations • Ability to adapt to LanguageLine Solutions technology enhancements • Must be at least 18 years of age • Legally authorized to work in the United States • Must have work authorization that does not now or in the future require visa sponsorship • High school diploma or equivalent • Ability to read and write the requested languages — highly preferred • Dedicated personal device for business purposes: Windows, MacOS, ChromeOS, iPadOS, Android, iOS, or equivalent supported device • High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms • Access to a quiet space free from background noise or distraction • Ability to operate a keyboard and mouse and remain stationary in front of a computer and webcam for most of the workday • Ability to use a headset for prolonged periods • Ability to operate company-provided software and systems • Sufficient manual dexterity to type or write • Able to lift up to 26 lbs • Background check and/or drug screen may be required based on location • Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred
• Paid professional interpreter training and continuous development • Incentives for meeting attendance targets • Paid Sick Leave in accordance with applicable law • Medical, Dental, Vision • Employee Assistance Program (EAP) • Accident, Critical Illness & Life, AD&D, Insurance Package • Inpatient Hospital • Short Term Disability • 401K Retirement • Employee Referral Program • Advancement opportunities within the organization • Interpreter support • Inclusive and diverse work environment
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