Latvian Interpreter

🕒 June 26

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LanguageLine Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1987

🤝 B2B

📡 Telecommunications

📚 Education

B2B • Telecommunications • Education

LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.

📋 Description

• Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. • Participate in online, video and audio training sessions. • Deliver interpretation services via video and expediently type data on a dedicated device. • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions. • Maintain a professional demeanor throughout the video and audio interpreting sessions at all times. • Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset. • Maintain punctuality and availability during scheduled work hours. • Follow client instructions, in compliance with protocol to ensure client expectations are met with the LEP, avoiding interaction with the LEP without client’s permission. • Understand protocol and terminology for various industries including Medical, Insurance, Finance and Law. • Demonstrate commitment to cultural sensitivity and working in a diverse environment.

🎯 Requirements

• Fluency in Latvian and English and skilled in the associated cultural dynamics. • Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. • Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation. • Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects. • Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. • Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands. • Must be at least 18 years of age. • Legally authorized to work in the United States. • High school diploma or equivalent. • Ability to read and write the requested languages – highly preferred.

🏖️ Benefits

• Paid professional interpreter training and continuous development. • Incentives for meeting attendance targets. • Paid Sick Leave in accordance with applicable law. • Medical, Dental, Vision, Employee Assistance Program (EAP), Accident, Critical Illness & Life, AD&D, Insurance Package, Inpatient Hospital, Short Term Disability, and 401K Retirement. • Employee Referral Program. • Advancement opportunities within the organization. • Interpreter support. • An inclusive and diverse work environment.