Director, People Operations

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $163k - $263.7k / year

⏰ Full Time

🔴 Lead

👥 People Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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LaunchDarkly

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $200M Series D on 2021-08

Consulting • Healthcare • Logistics

LaunchDarkly is a software company offering a platform for feature management and experimentation. Its solutions allow developers to control software releases through feature flags, enabling safeguarded and progressive rollouts. The platform integrates with various developer tools and supports multiple programming languages to streamline deployment and improve the developer experience. LaunchDarkly's solutions cater to industries including financial services, healthcare, high tech, retail, and government, among others, providing a robust infrastructure that aids in delivering customized and targeted user experiences.

📋 Description

• Establish the global People Operations operating model across the employee lifecycle • Manage People Operations and Talent Acquisition Operations teams • Establish service standards, escalation paths, operating rhythms, and ownership models • Own operational readiness and execution for policies, compliance workflows, employment agreements, audits, immigration and mobility, accommodations, and background checks • Improve consistency, quality, and equity across U.S. and international processes • Build documentation, self-service resources, controls, and standard operating procedures • Manage People Operations vendors and partnerships • Serve as escalation point for complex People Operations issues • Establish the Talent Acquisition Operations operating model and recruiting workflows • Partner with Talent Acquisition leadership to improve recruiting capacity, candidate experience, hiring-manager partnership, and workflow consistency • Improve Greenhouse and connected recruiting workflows • Partner on integrated roadmaps across People Operations, Talent Acquisition Operations, programs, systems, analytics, and AI • Define operating metrics, service levels, data requirements, and success measures • Ensure systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported • Partner on data quality, process governance, access controls, reporting definitions, and responsible automation and AI use • Lead change adoption, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement • Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions

🎯 Requirements

• Thoughtful, service-oriented People leader combining operational discipline with empathy and care • Ability to create clarity in complex environments and make decisions when ownership, process, or information is incomplete • Understanding of the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience • Hands-on understanding of how work gets done and strategic ability to build a scalable model • Sound judgment, transparency, follow-through, and respect for confidential information • Collaborative and pragmatic approach • Root-cause analysis and continuous improvement skills • Commitment to consistent, equitable, and people-centered experiences

🏖️ Benefits

• 15% Bonus Target • Restricted Stock Units (RSUs) • Health insurance • Vision insurance • Dental insurance • Mental health benefits • Equal opportunity employer • Disability accommodation support