Party Coordinator

Job not on LinkedIn

🔥 9 minutes ago

⛰️ Colorado, Idaho, +4 more states – Remote

⛰️ Colorado – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🏖️ New Jersey – Remote 🏰 Missouri – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 31 days.
• No salary listed.

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Lava Island

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

👥 B2C

🏨 Hospitality

🍽️ Food & Beverage

B2C • Hospitality • Food & Beverage

Lava Island is an indoor family entertainment and play center brand that positions itself as an “Indoor Play Oasis” where families can play together. It operates multiple U. S. locations offering all-day open play, trampolines, obstacle courses, themed birthday party rooms, group/field-trip packages, on-site food (pizza, wings, smoothies), and a gallery of location-specific experiences. The company focuses on family-friendly experiences, event hosting (birthday parties, group visits), and in-venue food service.

📋 Description

• Respond to inbound party inquiries quickly and follow up by phone and text • Guide parents to the best party for their child, group size, and date • Handle questions and objections, ask for the booking, and collect the deposit • Enter party details accurately into company systems • Prepare park party hosts with accurate expectations • Keep details consistent across platforms and channels • Provide a concierge-level experience from first call to party day • Communicate proactively and on time with families • Track outreach and outcomes and improve booking rates • Practice scripts, receive feedback, and apply it • Raise unresolved issues to the Booking Lead

🎯 Requirements

• East Coast availability, Thursday–Monday • Call hours 8am–8pm every timezone • Higher-level Salesforce or similar CRM experience required • Residence in Colorado, Utah, Idaho, Montana, Missouri, or New Jersey • Comfort with a high volume of outreach and follow-up • Comfort asking for bookings and handling common objections • Availability for scheduled shifts based on park needs • Moderate software proficiency, including Google apps (Gmail, Calendar, Drive) and Outlook • Ability to learn new systems and CRMs quickly • Reliable computer and internet connection • One or more years in sales, customer service, hospitality, retail, call center, or another customer-facing role (nice to have) • Experience in a goal-driven or commission-based role (nice to have) • Experience booking parties, events, or reservations (nice to have)

🏖️ Benefits

• Work from home; fully remote • Real coaching, including script practice and call reviews • Booking Lead support • Room to grow and promotion from within • Benefits and recognition for great work

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