Community Resource Coordinator – III

Job not on LinkedIn

🔥 53 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $20 - $34 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Work with the care management team on community resource connection activities • Connect members to community resources supporting their care management journey • Provide members with known community resources and appropriate health education • Provide ongoing support connecting members to community and care resources cost-effectively • Coordinate community outreach resources and promote awareness of care/services • Respond to member inquiries about community and care resources • Maintain in-depth knowledge of community resource connection activities and opportunities • Support member correspondence and educational materials • Escalate community resource requests and inquiries to management • Document and maintain community resources according to health plan requirements • Support nurses and social workers with outreach, community education, evidence-based guidance, and member support • Conduct non-clinical general health assessments and non-medical assessments • Refer members to appropriate services and resolve concerns on their behalf • Gather information for medical providers and organizational staff • Conduct telephonic and/or in-person outreach to hard-to-reach individuals and families • Visit individual homes and/or community organizations as needed • Perform other assigned duties and comply with policies and standards

🎯 Requirements

• High School diploma or GED • 2–4 years of related experience • Must reside in the state of Ohio • Experience in motivational interviewing, case management, and employment resource navigation • Computer savvy and proficient in Microsoft Office applications • Excellent communication and customer service skills • Strong assessment abilities • Attention to detail, organization, and time management skills • Working knowledge of Social Determinants of Health (SDOH) barriers • Ability to work Monday through Friday, 8:00 AM to 4:30 PM, with a 30-minute lunch break, totaling 40 hours per week • Approximately 10% travel availability

🏖️ Benefits

• Health insurance • 401K plan • Stock purchase plan • Tuition reimbursement • Paid time off • Paid holidays • Flexible approach to remote, hybrid, field, or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity and diversity commitment

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