Junior Salesforce Health Cloud System Administrator

Job not on LinkedIn

🔥 42 minutes ago

🇺🇸 United States – Remote

💵 $69.5k - $125.7k / year

⏰ Full Time

🟢 Junior

⌨️ Systems Administrator

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Leidos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Leidos is a leading systems integrator in science, technology, and engineering, providing solutions that transform and enable the missions of its customers. The company operates across various markets, including aviation, defense, energy, government, healthcare, intelligence, science, and space. Leidos is involved in AI, digital modernization, cyber operations, and integrated and mission software systems. With a commitment to diversity, equity, inclusion, and sustainability, Leidos also engages in charitable efforts and community enrichment programs. Additionally, it contributes to developing solutions for counter-unmanned aerial systems and electric vehicle infrastructure for military applications.

📋 Description

• Perform daily Salesforce administration, including user provisioning, account updates, permission sets, role assignments, and access management • Execute approved moves, adds, and changes involving users, organizational assignments, security permissions, queues, and application configurations • Configure and maintain Salesforce standard and custom objects, fields, page layouts, record types, list views, and application settings • Implement approved configuration changes using Salesforce Flow Builder, validation rules, assignment rules, and other declarative tools • Create and maintain Salesforce reports, dashboards, list views, and operational reporting capabilities • Perform approved data imports, updates, exports, and data quality activities using Salesforce administration tools • Provide Tier 2 application support and troubleshoot user access, configuration, workflow, and data-related issues • Monitor application performance, scheduled jobs, system notifications, and integration errors • Escalate complex application defects, integration failures, and issues requiring custom development to senior administrators or the Tier 3 development team • Support operational integrations with Amazon Connect and other enterprise systems, including contact center workflows and associated data exchanges • Assist with sandbox configuration, testing, validation, and deployment of approved system changes and application releases • Maintain system documentation, configuration inventories, standard operating procedures, and troubleshooting guides • Support periodic user access reviews, configuration audits, and remediation of identified security issues • Ensure administration activities comply with DoD/DHA cybersecurity, privacy, access management, and change control requirements • Collaborate with senior administrators, developers, cybersecurity personnel, and operational stakeholders to resolve issues and improve platform reliability

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related technical field and 2–4 years of relevant experience, or a master's degree with less than 2 years of relevant experience; equivalent experience may be considered in accordance with Leidos policies • At least 1 year of hands-on Salesforce administration or configuration experience • Working knowledge of Salesforce administration concepts, including users, profiles, permission sets, roles, objects, fields, page layouts, reports, and dashboards • Familiarity with Salesforce declarative configuration tools, including Flow Builder and validation rules • Understanding of enterprise application support, incident management, and change management processes • Experience troubleshooting application configuration, user access, and data-related issues • Ability to follow established technical procedures, document configuration changes, and resolve routine to moderately complex technical issues • Strong analytical, troubleshooting, technical documentation, communication, and collaboration skills • Ability to work independently on assigned tasks and collaborate effectively with senior technical personnel and operational stakeholders • Ability to meet applicable DoD/DHA personnel security and suitability requirements • Preferred: Salesforce Certified Administrator • Preferred: Salesforce Platform App Builder certification or equivalent configuration experience • Preferred: Experience administering Salesforce Health Cloud, Service Cloud, or other Salesforce enterprise applications • Preferred: Familiarity with Salesforce Government Cloud Plus or Government Cloud Plus – Defense environments • Preferred: Experience supporting DoD, DHA, VA, or other federal healthcare programs • Preferred: Familiarity with healthcare operations, patient engagement, referral management, care coordination, or contact center workflows • Preferred: Experience using Salesforce Data Loader, Salesforce Inspector, or comparable administration tools

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