
10,000+ employees
Founded 1969
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Leidos is a leading systems integrator in science, technology, and engineering, providing solutions that transform and enable the missions of its customers. The company operates across various markets, including aviation, defense, energy, government, healthcare, intelligence, science, and space. Leidos is involved in AI, digital modernization, cyber operations, and integrated and mission software systems. With a commitment to diversity, equity, inclusion, and sustainability, Leidos also engages in charitable efforts and community enrichment programs. Additionally, it contributes to developing solutions for counter-unmanned aerial systems and electric vehicle infrastructure for military applications.
🔥 18 hours ago
🏛️ District of Columbia, Washington – Remote
💵 $69.5k - $125.7k / year
⏰ Full Time
🟢 Junior
🔧 ServiceNow
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10,000+ employees
Founded 1969
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Leidos is a leading systems integrator in science, technology, and engineering, providing solutions that transform and enable the missions of its customers. The company operates across various markets, including aviation, defense, energy, government, healthcare, intelligence, science, and space. Leidos is involved in AI, digital modernization, cyber operations, and integrated and mission software systems. With a commitment to diversity, equity, inclusion, and sustainability, Leidos also engages in charitable efforts and community enrichment programs. Additionally, it contributes to developing solutions for counter-unmanned aerial systems and electric vehicle infrastructure for military applications.
• Support ongoing ServiceNow continuous improvement projects for an enterprise implementation • Collaborate with stakeholders to gather and document business and system requirements • Support design, development, configuration, and implementation of ServiceNow solutions • Maintain and support continual service improvements across ITSM, ITOM, CSM, ITAM, CMDB, HAM, and HRSD modules • Participate in Agile ceremonies, development reviews, project meetings, and testing activities • Help develop use cases, testing procedures, implementation plans, SOPs, and system architecture documentation • Help configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs • Support automation workflows, unit testing, release management, production support, and system integrations • Prepare status reports and presentations and maintain project documentation • Coordinate with development, infrastructure, and operations teams under direction
• Bachelor's degree in a related field or equivalent practical experience • 1–2 years of experience with the ServiceNow platform, or demonstrable foundational knowledge of its architecture and capabilities • Exposure to design, development, or support tasks on a platform or software project • Basic familiarity with ITSM, ITOM, and ITAM concepts • Positive attitude, willingness to learn, and team-oriented mindset • Good communication and organizational skills • Willingness to work within an Agile framework, participate in daily scrums and ceremonies, and update stories in ServiceNow • Basic experience or coursework with JavaScript/Glide, HTML5, jQuery, and CSS; exposure to Angular JS is a plus • ServiceNow Certifications • Knowledge of AI integration within ServiceNow, including Now Assist and AI Agents • Strong knowledge of ServiceNow Suite, workflows, business rules, client scripts, UI policies, and portal development • Expertise in ITAM (SAM/HAM) and ITOM (CMDB, Discovery, Service Mapping) modules • Must be local to the Washington, DC area • Willingness to work East Coast core work hours
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