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Loss Prevention Associate

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Lendbuzz's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Lendbuzz

Lendbuzz

201 - 500 employees

Founded 2015

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Lendbuzz is a US-based fintech company that offers auto loans, private-party vehicle financing, and refinancing solutions by evaluating applicants’ broader financial profiles rather than relying solely on traditional credit scores. The company provides a streamlined digital application and verification process for consumers and partners with car dealerships to originate loans quickly and securely; loans are made by Lendbuzz Funding, LLC.

📋 Description

• Perform delinquent account collection calls, emails, or text messages assigned by management • Service inbound customer calls pertaining to collections • Maintain clear and descriptive notes • Set up and process one-time and recurring payments • Prepare delinquent accounts for pre-repossession status • Perform skip trace duties to locate customers • Communicate with clients in a timely and orderly fashion by sending out notices • Review accounts that have been referred for repossession and legal actions against debtors • Assist subordinates with collection activities in difficult cases and recommend collection techniques • Issue written and oral instructions • Enforce compliance with Collection Standard of Conduct policies • Perform various administrative functions

🎯 Requirements

• Proficiency in both Spanish and English is preferred • One plus years' experience with collections in a call center environment • Skip trace experience • Auto collections experience is preferred • Previous work in collections, preferably in the automotive industry • Outstanding customer, communication and organizational skill • High level of integrity • Strong sense of teamwork yet able to work independently • The hours for this role are 9-6 PM EST

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