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Billing/Scheduling Associate II – Neurology

Job not on LinkedIn

🔥 31 minutes ago

🇺🇸 United States – Remote

💵 $17 - $27 / hour

⏰ Full Time

🟡 Mid-level

Where this job comes from

Posted on WashU IT's careers page, not through a job board

First seen by Remote Rocketship 31 minutes ago

Logo of WashU IT

WashU IT

501 - 1000 employees

📚 Education

🏢 Enterprise

☁️ SaaS

Education • Enterprise • SaaS

WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.

📋 Description

• Serve as a liaison to patients scheduled for virtual visits • Ensure patients have everything in place for successful visits with providers • Review technology requirements and best practices for virtual visits • Obtain insurance information and referral forms • Counsel patients on financial assistance • Schedule and register patients by phone or email without patient contact • Communicate with physicians and clinical staff regarding urgent or referred patient scheduling requests • Collect patient demographics and insurance registration information • Review and update new-patient schedules • Call patients with appointment reminders • Process internal physician referrals for clinical care • Explain billing processes to patients and staff • Answer inquiries from patients and third-party payers • Assist with basic account maintenance • Assist patients with insurance questions • Send reminder cards and perform other scheduling duties • Work with the Relatient patient reminder system and make scheduling changes • Make daily edits and temporary changes to provider scheduling templates based on physician input

🎯 Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience • 3 years of relevant experience • Ability to serve as a liaison to patients scheduled for virtual visits • Ability to review technology requirements and virtual visit best practices • Ability to obtain insurance information and referral forms • Ability to counsel patients on financial assistance • Ability to schedule and register patients by phone or email • No specific certification/professional license required • Driver's license not required

🏖️ Benefits

• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution 403(b) Retirement Savings Plan with employee and university contributions starting at 7% • Wellness challenges • Annual health screenings • Mental health resources • Mindfulness programs and courses • Employee assistance program (EAP) • Financial resources • Access to dietitians • 4 weeks of caregiver leave to bond with your new child • Family care resources for continued childcare needs • Adult care resources • Tuition coverage for employees and their families, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years

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