Senior Forward Deployed Engineer

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $184.7k - $210k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

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Lenovo

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🏢 Enterprise

👥 B2C

💰 $2G Post-IPO Debt - Lenovo on 2025-01

Hardware • Enterprise • B2C

Lenovo is a multinational technology company that designs, manufactures and sells a broad range of computing products and services. It is widely known for personal computers and laptops (including the ThinkPad line and X1 Carbon), consumer and gaming systems (Lenovo Gaming, Legion), as well as servers, data-center and enterprise IT solutions, smart devices and related services. Lenovo serves both consumer and business customers through retail, online stores and enterprise channels and is promoting AI-focused services and solutions for enterprises.

📋 Description

• Lead priority Qira adoption programs, beginning with Lenovo’s “Customer Zero” program • Deploy, configure, and run Qira in real contexts, driving adoption and surfacing requirements from live usage • Embed with internal teams, consumer experiences, partner initiatives, and enterprise customers to map workflows and scope use cases • Turn ambiguous requests into deployable solutions • Write and ship production code, including integrations, connectors, tool-using agents, skills, and MCP servers • Own deployments end to end across identity and SSO, device and app configuration, security and access review, and workflow integration • Troubleshoot deployments hands-on through production • Engage CIO, CISO, and IT-administrator stakeholders on security posture, deployment models, integration patterns, and manageability • Define and track deployment measures including task success, safety, and adoption • Support Qira launches, early-access programs, and use-case development across user segments • Convert repeatable deployment work into reusable components and patterns • Translate field requirements into engineering input shaping the Qira roadmap • Mentor engineers and set deployment standards and playbook • Feed deployment results and field learnings back to the product team

🎯 Requirements

• 8+ years in software engineering, forward deployed engineering, solutions engineering, or applied AI, including significant customer-facing delivery • Proficiency in Python or TypeScript, with a track record of shipping production code • Shipped a tool-using LLM agent or LLM application to production • Hands-on experience with retrieval-augmented generation (RAG), prompt design, and evaluation • Independently deployed, integrated, and troubleshot software in customer or enterprise environments, including leading pilots or rollouts • Track record of driving adoption of built solutions • Experience engaging senior business, product, and technical stakeholders, including CIO, CISO, or IT leadership where applicable • Mentored engineers or set technical standards for a delivery effort • Bachelor’s degree in a technical field • Preferred: Enterprise identity and SSO (SAML, OAuth, OIDC, Entra ID, RBAC) and/or workflow automation and iPaaS platforms such as Workato • Preferred: Strong communication skills for explaining technical decisions to business and executive audiences • Preferred: Reusable components such as agent frameworks, MCP servers, reference architectures, or deployment playbooks • Preferred: Production deployments through security or access-control reviews, including BYOC, on-prem, or data residency requirements • Preferred: Retrieval respecting source permissions over enterprise content • Preferred: Windows, Android, or device management experience (Intune, Android Enterprise) • Preferred: AI-assisted development workflows with Cursor and Linear or equivalent tools

🏖️ Benefits

• Bonus and/or commission consideration • Lenovo benefits (details provided at www.lenovobenefits.com) • Remote work arrangement • Up to 25% travel