Global Head of Analytical Editorial Operations

🕒 September 18

🌐 United States, Canada, +6 more countries – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote 🇬🇧 United Kingdom – Remote 🇦🇺 Australia – Remote 🇭🇰 Hong Kong – Remote 🇮🇳 India – Remote 🇲🇾 Malaysia – Remote 🇳🇿 New Zealand – Remote

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

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👻 Ghost score 11%

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LexisNexis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1970

⚖️ Legal

💼 Consulting

🏥 Healthcare

💰 Corporate Round on 2021-06

Legal • Consulting • Healthcare

LexisNexis is a provider of professional solutions tailored for law firms, corporations, government agencies, and academic institutions. It offers legal solutions, news, and business insights. LexisNexis also provides risk solutions for companies and government agencies, focusing on data analytics for compliance, customer acquisition, fraud detection, health outcomes, identity solutions, investigations, receivables management, risk decisioning, and workflow optimization. As part of the RELX Group, LexisNexis is committed to enhancing digital experience through data and analytics.

📋 Description

• Set the global strategy, operating roadmap, and priorities for Analytical Editorial Operations across a 150-person organization • Partner with Segments, Product, GTO, Data Science, Product Operations, and commercial leaders to improve global Analytical products • Lead adoption and scaling of GenAI-enabled Analytical content capabilities, including the Agentic Content Platform, ACE, and GenAI-augmented content updating • Transform content workflows to improve currency, structure, discoverability, and operational efficiency while maintaining editorial quality and customer trust • Prioritize investments improving the quality, relevance, completeness, and trustworthiness of Protégé answer sets • Own author and expert relationships, including recruitment, retention, and editorial standards • Establish global standards, governance, performance measures, human-in-the-loop controls, quality assurance, content risk management, and escalation mechanisms • Use customer feedback, editorial outcomes, usage data, and operational metrics for continuous improvement • Provide strategic insight, performance reporting, and recommendations to the SVP, Global Editorial Operations • Lead global planning, resource allocation, budget management, cost projections, and investment priorities • Build a future-ready workforce through talent development, reskilling, recruitment, change leadership, and adoption of tools and processes • Report to the Senior Vice President of Global Editorial Operations

🎯 Requirements

• At least 10 years’ experience leading a global operation at scale, including accountability for delivery, quality, and financial performance • Experience supporting and interacting with diverse and high-level P&L stakeholders • Experience managing budgets • Experience leading through organizational transformation • Strong process, engineering and systems orientation • Experience operating global delivery models and managing vendor partnerships at scale • Demonstrated experience leading AI, GenAI, automation, or other technology-enabled business transformation initiatives from strategy through scaled operational adoption • Experience partnering with Product, Technology, Data Science, commercial, and operational teams to deliver customer-facing AI or digital-product outcomes • Experience applying data, customer feedback, and quality measures to improve content, search, retrieval, or AI-generated answer experiences • Legal-content, secondary-content, publishing, or information-services experience strongly preferred • BA/BS + JD, MBA, other advanced degree or equivalent experience required • Commercial fluency to make the case for content investments in revenue, retention, and product performance terms • Ability to lead global cross-functional, team-based, deadline-intensive strategic initiatives • Ability to build empirical cases linking content quality and coverage to product and customer outcomes • Excellent organization, project planning, time management, change management, and delegation skills • Advanced problem-solving experience involving complex issue diagnosis and solution development • Strong interpersonal, communication, and presentation skills • Experience driving strategic projects through rigorous, data-driven processes • Ability to develop change management plans and drive business transformation efforts • Ability to gather and analyze data, test hypotheses, synthesize findings, and translate recommendations into results • Ability to motivate and inspire direct organization and peers • Ability to influence others toward short- and long-term goals

🏖️ Benefits

• Wellbeing initiatives • Shared parental leave • Study assistance • Sabbaticals • Country-specific benefits • Accessible hiring accommodations

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