Global Head of Analytical Editorial Operations

🕒 September 18

🌐 United States, Canada, +6 more countries – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote 🇬🇧 United Kingdom – Remote 🇦🇺 Australia – Remote 🇭🇰 Hong Kong – Remote 🇮🇳 India – Remote 🇲🇾 Malaysia – Remote 🇳🇿 New Zealand – Remote

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 19%

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RELX

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.

📋 Description

• Set the global strategy, operating roadmap, and priorities for Analytical Editorial Operations across a 150-person organization • Partner with Segments, Product, GTO, Data Science, Product Operations, and commercial leaders to improve global Analytical products • Lead adoption and scaling of GenAI-enabled Analytical content capabilities, including the Agentic Content Platform, ACE, and GenAI-augmented content updating • Transform Analytical content workflows to improve currency, structure, discoverability, and operational efficiency while maintaining editorial quality and customer trust • Prioritize investments that improve the quality, relevance, completeness, and trustworthiness of Protégé answer sets • Own author and expert relationships, including recruitment and retention, and maintain editorial standards • Establish global standards, governance, performance measures, human-in-the-loop controls, quality assurance, content risk management, and escalation mechanisms • Use customer feedback, editorial outcomes, usage data, and operational metrics to drive continuous improvement • Provide strategic insight, performance reporting, and recommendations to the SVP of Global Editorial Operations • Lead global planning, resource allocation, budget management, cost projections, and investment priorities • Build a future-ready workforce through talent development, reskilling, recruitment, change leadership, and adoption of proven tools and processes • Drive improvements in operational efficiency, revenue, margin, customer satisfaction, and Protégé answer-set quality

🎯 Requirements

• At least 10 years’ experience leading a global operation at scale, including accountability for delivery, quality, and financial performance • Experience supporting and interacting with diverse and high-level P&L stakeholders • Experience managing budgets • Experience leading through organizational transformation • Strong process, engineering and systems orientation • Experience operating global delivery models and managing vendor partnerships at scale • Demonstrated experience leading AI, GenAI, automation, or other technology-enabled business transformation initiatives from strategy through scaled operational adoption • Experience partnering with Product, Technology, Data Science, commercial, and operational teams to deliver customer-facing AI or digital-product outcomes • Experience applying data, customer feedback, and quality measures to improve content, search, retrieval, or AI-generated answer experiences • Legal-content, secondary-content, publishing, or information-services experience strongly preferred • BA/BS + JD, MBA, other advanced degree or equivalent experience required • Commercial fluency to make the case for content investments in revenue, retention, and product performance terms • Collaborative management style with ability to lead global cross-functional, team-based, deadline-intensive strategic initiatives and delivery • Ability to build empirical cases linking content quality and coverage to product and customer outcomes • Excellent organization/project planning, time management, change management, and delegation skills • Advanced problem-solving experience involving complex issues and management decision-making • Strong interpersonal, communication, and presentation skills • Ability to drive strategic projects using a rigorous, data-driven process • Ability to develop change management plans and drive business transformation efforts • Ability to gather and analyze data, formulate and test hypotheses, synthesize findings, and translate recommendations into results • Ability to motivate and inspire direct organization and peers • Ability to influence others toward short- and long-term goals

🏖️ Benefits

• Wellbeing initiatives • Shared parental leave • Study assistance • Sabbaticals • Country-specific benefits • Reasonable accommodations and adjustments during the hiring process

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