Director of Sales Operations

🕒 September 16

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

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This company has sponsored H1B visas in the past.

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PandaDoc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

🤝 B2B

⚡ Productivity

💰 Series C on 2021-09

SaaS • B2B • Productivity

PandaDoc is a comprehensive document management solution that helps businesses streamline their document workflows. It offers a range of features including custom agreement generation, eSignatures, CPQ (configure, price, quote) capabilities, and real-time collaboration tools. PandaDoc is designed for ease of use, enabling teams to automate document creation and management processes, thus improving efficiency and reducing errors. The platform integrates with popular CRM systems, payment gateways, and other tools to facilitate seamless business operations. Focused on security and compliance, PandaDoc supports legal and secure electronic transactions, making it ideal for businesses looking to optimize their agreement management processes.

📋 Description

• Build the repeatable, predictable, scalable engine behind PandaDoc's revenue growth • Drive operational excellence across the sales organization by owning key processes, systems, and insights • Lead a team of operators to analyze business opportunities, develop recommendations, and drive implementation • Help Sales Leadership define strategic priorities and deliver operational excellence • Own forecast calls, pipeline reviews, QBRs, and MBRs • Own and refine KPI dashboards and deliver data-backed insights and action plans • Align revenue targets, forecast accuracy, and pipeline health with Sales Leadership • Develop the annual sales operations roadmap, including territory design, quota setting, and GTM planning milestones • Translate business needs into technical requirements for Data and GTM Engineering teams • Maintain Salesforce configurations and single-system workflows; partner on integrations and evaluate new tools • Manage process improvements for efficiency, deal velocity, and revenue predictability • Collaborate with Marketing, Product, Finance, and CS to improve lead flow, conversion strategies, and GTM alignment • Identify opportunities to use AI tools and automation in sales operations workflows

🎯 Requirements

• 7+ years of relevant work experience in high-velocity SaaS, partnering with VP+ sales leaders • Deep expertise in sales operations (planning, forecasting, pipeline management, process optimization, KPIs) • Strong balance of strategic vision and executional grit • Fast learner who thrives in ambiguity, adapts quickly, and maintains resilience under pressure • Demonstrated people leadership: building, coaching, and inspiring high-performing teams with clear accountability and a growth mindset • Strong influencing and communication skills, with a track record of driving consensus across complex stakeholder groups • Ability to prioritize based on business impact and focus on high-leverage strategic work • Ability to communicate clearly and effectively, simplifying complex concepts in written and oral communication • Accountable, proactive, and solutions-oriented approach • Required: Salesforce, sales engagement platforms such as Outreach, Salesloft, and Gong, advanced Excel/Google Sheets, data analysis and reporting tools • Preferred: SQL, Tableau/Looker, AI/ML tools and frameworks

🏖️ Benefits

• An honest, open culture that emphasizes feedback and promotes professional and personal development • An opportunity to work with a global team, distributed worldwide • 6 self care days per year • Opportunity to participate in SPIF (sales contests) monthly • Incredible promotion opportunities

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