Principal Operations Analyst – Flex Business Partner

🔥 12 hours ago

🏄 California, Florida, +2 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $166.4k - $249.6k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Cloud Software Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Software • Cloud Computing • Technology

Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.

📋 Description

• Lead the planning and execution of Flex initiatives, aligning stakeholders, milestones, dependencies, and outcomes across Product, GTM, and Operations teams • Operationalize strategic programs by translating business objectives into scalable processes, governance, roles, metrics, and execution plans • Manage programs from design through launch, adoption, and optimization • Establish workplans, ownership, milestones, dependencies, and delivery timelines • Define, track, and drive accountability to business KPIs and program outcomes • Develop and maintain business requirements, integrated project plans, implementation roadmaps, and readiness plans • Identify and manage business risks, execution gaps, dependencies, and friction points; escalate issues and drive mitigation plans • Partner cross-functionally to resolve process and system gaps and implement durable solutions • Document current- and future-state processes to establish scalable playbooks, controls, and operational standards • Assess downstream impacts to the field organization and drive targeted communication, enablement, and change adoption

🎯 Requirements

• Bachelor’s degree required; advanced degree a plus • 7+ years of progressive experience in operations, business analytics, or a related field within a technology or high-growth environment • Proven success managing and executing high-impact initiatives requiring cross-departmental alignment, disciplined milestone tracking, risk management, and on-time delivery • Proven project management experience leading complex, cross-functional initiatives between Product organizations and Go-To-Market teams, with a record of delivering milestones and rollouts on time • Demonstrated success operating as a self-starter and prioritizing work effectively across multiple high-stakes initiatives • Strong problem-solving and analytical skills, with the ability to break down complex or ambiguous issues into executable actions • Track record of creating structure where none exists and improving operational discipline at scale • Ability to influence across multiple functions and leadership levels without formal authority • Data-driven mindset with experience defining KPIs and using insights to guide leadership decisions • Comfortable operating in fast-paced, high-growth, and evolving environments • Strong written, verbal, and executive-level communication skills • Ability to work independently with minimal oversight while partnering effectively across teams

🏖️ Benefits

• Annual bonus eligibility for certain roles, depending on the applicable plan, role, and individual performance • Sales incentives eligibility for certain roles, depending on the applicable plan, role, and individual performance • Healthcare benefits • Life insurance • Disability benefits • 401(k) plan and company match