Infrastructure & Operations Manager

🔥 17 minutes ago

🌪️ Oklahoma – Remote

🌪️ Oklahoma – Remote

💵 $127.7k - $180.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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SeneGence International

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🏥 Healthcare

🏭 Manufacturing

🍽️ Food & Beverage

Healthcare • Manufacturing • Food & Beverage

SeneGence International is a beauty and personal-care company that develops and sells long-wear cosmetics, skincare, hair care and wellness products (notably LipSense and SenePlex formulations). It operates an e-commerce storefront and a global independent distributor network, promoting entrepreneurship and social selling through distributor enrollment and direct-to-consumer sales. The company also runs a foundation supporting community causes and provides online tools and subscription offerings for customers.

📋 Description

• Serve as the lead owner for Shopify and its connected application ecosystem • Own the application roadmap, configuration, integrations, reliability, lifecycle, and business outcomes • Work with business leaders and subject-matter experts to understand, clarify, and prioritize business rules, workflows, and requirements • Deliver business requirements through native platform capabilities, configuration, and proven off-the-shelf applications • Research, evaluate, select, configure, and integrate third-party applications and services • Define business and technical requirements, scope, integration points, and acceptance criteria for custom development • Engage the Software Development team and remain accountable for completed application outcomes • Own application integration architecture and data flows between Shopify and supporting systems • Establish and maintain application governance, documentation, access controls, release practices, change management, and support processes • Monitor application health, integration reliability, vendor performance, licensing, incidents, and risks • Lead resolution and continuous improvement • Manage the application portfolio and delivery backlog • Balance business value, urgency, risk, cost, and long-term maintainability • Lead and develop team members and coordinate work across business units, technology teams, vendors, and global stakeholders • Communicate priorities, decisions, status, risks, and trade-offs to business and technical stakeholders • Stay current on the Shopify ecosystem, application-integration practices, and practical uses of AI-assisted tools • Support system releases, incidents, global operations, or other business needs outside normal business hours when required • Travel periodically for meetings, events, or other business purposes

🎯 Requirements

• Bachelor's or Master's degree in computer science, information systems, business technology, or a related field, or relevant experience in lieu of education • Minimum of 10 years of experience in application ownership, eCommerce platforms, application integration, solution delivery, or related enterprise technology roles • Minimum of 3 years of experience leading teams responsible for business applications, integrations, or platform delivery • Deep hands-on experience owning and administering Shopify in a complex business environment, including platform configuration, permissions, third-party applications, integrations, releases, and operational support • Demonstrated success translating business rules and requirements into reliable application solutions and leading those solutions through implementation and adoption • Proven experience evaluating, selecting, implementing, and managing off-the-shelf applications and external technology vendors • Experience integrating Shopify or a comparable eCommerce platform with ERP, CRM, marketing automation, payment, fulfillment, analytics, or other enterprise systems • Strong working knowledge of APIs, iPaaS, data flows, identity and access, testing, release management, security, and application support • Ability to lead cross-functional work, manage competing priorities, and communicate effectively with executives, business stakeholders, technical teams, and vendors • Strong ownership, problem-solving, negotiation, documentation, and decision-making skills • Experience with Microsoft Dynamics 365 Business Central or another enterprise ERP platform (desired) • Experience with Azure integration services or an enterprise integration platform as a service (iPaaS) (desired) • Experience supporting global, multi-market, or direct-selling eCommerce operations (desired) • Technical fluency in APIs, data mapping, data modeling, and software delivery practices (desired) • Practical experience using AI-assisted tools to improve application delivery and operations (desired) • Shopify Partner, Shopify Developer, or Shopify Plus Certification (preferred) • Must be authorized to work in the United States without current or future employer sponsorship • This position is not eligible for employment-based visa sponsorship • Primarily requires prolonged periods of sitting and working at a computer, frequent use of standard office equipment, and ability to communicate effectively

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Paid time off • Paid holidays • Participation in the company's 401(k) plan • Remote work may be considered • Reasonable accommodations for qualified individuals with disabilities • Periodic travel for meetings, events, or other business purposes