Sales Operations Manager – Smart Factory Solutions

Job not on LinkedIn

🕒 September 16

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $80k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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👻 Ghost score 4%

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LG Electronics

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🔧 Hardware

🛍️ eCommerce

💰 Post-IPO Equity on 2023-02

Manufacturing • Hardware • eCommerce

LG Electronics is a leading global manufacturer of electronics and home appliances, known for its innovative technology and commitment to quality. The company offers a wide range of products including televisions, audio systems, refrigerators, washing machines, and air conditioning units. With a focus on improving consumer lifestyles through advanced technology, LG aims to deliver products that enhance convenience and efficiency in everyday living.

📋 Description

• Prepare quotes and proposal documents for sales leadership approval using standard templates, and manage version control and submission • Maintain the price book, quote templates, and margin reporting tools, including exchange rate and cost input updates from headquarters • Track RFI and RFQ deadlines and deliverables across all open opportunities and drive internal inputs to completion on time • Administer NDAs, master agreements, and contract amendments through internal legal and signature processes • Manage supplier registrations, customer procurement portals, and compliance questionnaires including sustainability and information security submissions • Coordinate customer system account setup and access for internal and headquarters team members • Maintain the opportunity pipeline and produce weekly pipeline, forecast, and activity reports for sales leadership and headquarters • Process purchase orders, track invoicing milestones with Program Management and Finance, and maintain order documentation • Maintain the sales team's shared document structure, meeting records, and action tracking • Support the commercial operations backbone of LG Electronics' Smart Factory Solutions business in North America as an individual contributor

🎯 Requirements

• Bachelor's degree in Business, Engineering, Supply Chain, or related field • 5+ years in sales operations, sales support, contract administration, or customer account administration for an industrial or manufacturing supplier • Experience with customer procurement portals and supplier registration processes for large manufacturers • Experience administering NDAs and commercial contracts through legal and signature workflows • Experience supporting a sales team with quotes, pricing tools, and pipeline reporting • Experience working with overseas headquarters teams across time zones (preferred) • Advanced Excel including pricing models, lookups, and scenario tables • Strong process discipline, accuracy, and deadline management across many parallel items • Clear written communication for customer facing documents and internal reporting • Proficiency with CRM or project tracking tools

🏖️ Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. • Performance based Short-Term Incentives (varies by role). • Access to confidential mental health resources to help you and your loved ones improve your quality of life. • Personal fitness goal incentives. • Paid parental leave. • Support for families raising children with learning, social, behavioral challenges, or developmental disabilities. • Group Rate Life and Disability Insurance. • Equal, merit-based opportunities. • Professional growth opportunities. • Flexible work arrangement: Remote.

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