Technical Manager, INFORMED Certification Programs

🕒 July 16

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Logo of LGC

LGC

1001 - 5000 employees

Founded 1842

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

LGC is a global leader in life science tools, partnering with customers to provide innovative solutions for some of the world's most complex challenges. The company specializes in diagnostics and genomics, offering products and services that improve the safety of food, medicines, and the environment. LGC's expertise extends to nucleic acid therapeutics, biosearch technologies, and reference standards, supporting accurate diagnostics and safety compliance. Their commitment to science and public health is evident in their response to global pandemics and contribution to conservation efforts using genotyping technologies. By collaborating with end-user labs, biopharma, and academic institutions, LGC continues to advance precision medicine and enhance global health standards through research, proficiency testing, and the development of new technologies.

📋 Description

• Ensure consistent, accurate and compliant day-to-day execution of certification activities in alignment with relevant accreditation standards. • Maintain program integrity over time through scheduled evaluations, training and continuous alignment with evolving standards and regulatory expectations. • Provide technical leadership in the resolution of complex certification cases by participating in technical review forums, as needed. • Support the organization’s broader service portfolio by contributing to the development, maintenance and evolution of internally owned, non-accredited standards. • Exercise independent judgment in driving innovation and change across certification processes, proactively identifying and implementing improvements. • Interpret certification standards and regulatory requirements to define, draft, implement and monitor procedures and SOPs. • The role operates tactically with hands-on activities which focus on ensuring certification decisions are accurate, consistent, and compliant with relevant accreditation standards. • The role operates strategically to help shape the long-term credibility, scalability, and relevance of the certification programs. • Collaborate with internal and external stakeholders across both regional and global environments. • Effectively collaborate and communicate with all stakeholders to facilitate success of business objectives. • Directly manage the performance, development and day-to-day priorities of auditors, including recruitment support, objective setting, training & competency development, and ongoing performance management. • Design, implement and oversee the consistent and compliant execution of certification processes to ensure accurate, impartial, and defensible outcomes in alignment with relevant accreditation standards. • Develop, implement, and continuously improve certification procedures, technical policies, audit protocols, and supporting tools to ensure scalable, efficient, and effective program delivery. • Reports on certification metrics and audit outcomes, including nonconformity trends, turnaround times, and auditor consistency.

🎯 Requirements

• Degree (or equivalent combination of relevant education and applicable work experience) in a relevant field. • Demonstrated knowledge of relevant quality standards and conformity assessment principles. • Prior experience in relevant industries, e.g. application of standards in a certification body and/or standards development and management. • Knowledge and awareness of the Informed standards. • Demonstrated communication skills, with the ability to communicate in various formats to external partners and all levels of an organization. • Working knowledge and proficiency with Microsoft Office, particularly Outlook, Word, Excel and PowerPoint.

🏖️ Benefits

• Equal opportunities • Flexible working hours • Professional development opportunities

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