LifeMD
201 - 500 employees
🏥 Healthcare
đź’Ľ Consulting
đź“Ł Marketing
Healthcare • Consulting • Marketing
LifeMD is a 50-state direct-to-patient telehealth company providing virtual primary care, diagnostics, and specialized treatments. They focus on men's and women's health, allergies, asthma, and dermatological issues. With a proprietary technology platform, a comprehensive medical group, and a nationwide mail-order pharmacy network, LifeMD aims to increase access to affordable healthcare. The company offers online consultations with board-certified doctors, covering various health concerns from weight management to chronic conditions, available anytime and anywhere.
Customer Service Representative
đź•’ August 11
🇺🇸 United States – Remote
đź’µ $22 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
đź’ť Customer Support
🚫👨‍🎓 No degree required
🦅 H1B Visa Sponsor
đź‘» Ghost score 34%
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LifeMD
201 - 500 employees
🏥 Healthcare
đź’Ľ Consulting
đź“Ł Marketing
Healthcare • Consulting • Marketing
LifeMD is a 50-state direct-to-patient telehealth company providing virtual primary care, diagnostics, and specialized treatments. They focus on men's and women's health, allergies, asthma, and dermatological issues. With a proprietary technology platform, a comprehensive medical group, and a nationwide mail-order pharmacy network, LifeMD aims to increase access to affordable healthcare. The company offers online consultations with board-certified doctors, covering various health concerns from weight management to chronic conditions, available anytime and anywhere.
đź“‹ Description
• Greet patients with a warm and welcoming presence and serve as the face of the Virtual Care platform • Answer calls from patients with a courteous and professional manner • Provide patients with solutions to inquiries • Maintain patient accounts and information • Work with medical team to handle patient scheduling • Provide leadership and guidance to other Customer Service Representatives
🎯 Requirements
• 2+ years of related work experience, which can include call center, patient coordination, or claims experience • Must have 2+ years of remote work experience • Ability to work confidential and sensitive information • Must be based in the United States • Computer literate and proficient in Google Suite • Strong problem solving and decision-making skills • Experience working in the medical field
🏖️ Benefits
• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, Roth 401k) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off • Paid Holidays • Short Term Disability • Training & Development
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