Credentialing Salesforce Project Administrator

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

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Logo of LifeStance Health

LifeStance Health

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Private Equity Round on 2016-12

Consulting • Insurance • Healthcare

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• Prepare Salesforce reports and user and leadership dashboards • Ensure data quality • Investigate Credentialing Operations support ticket submissions, manage responses, and streamline processes • Create payor rosters and handle change management • Collaborate in managing credentialing software • Create and update credentialing training resources • Develop workflows and processes • Produce reporting and analytics • Participate in cross-functional initiatives • Facilitate meetings, including team Q&As • Support accurate and timely credentialing and maintenance of information for new and established healthcare providers • Perform other responsibilities assigned by the supervisor

🎯 Requirements

• 5+ years of operational experience working in a medical services or medical technology industry • 2+ years working with Salesforce or Salesforce Health Cloud in an administrator or developer capacity • Bachelor’s degree • Strong customer service experience • Strong communication skills and interest in working collaboratively • Strong computer and software skills, including Power BI, Microsoft Office, Adobe Reader, DocuSign, and Excel • Process-oriented, analytical, and forward-thinking • Creative problem-solving ability • Strong written, verbal, and interpersonal communication skills • Ability to effectively prioritize and execute tasks • Ability to work independently and proactively in a fast-paced environment • Awareness, inclusivity, sensitivity, humility, and experience working with individuals from diverse backgrounds • Ability to sit, stand, bend, talk, and hear; frequently walk; and lift or move objects up to 25 pounds • Ability to meet the physical and visual demands described in the posting

🏖️ Benefits

• Medical, dental, vision, AD&D, short- and long-term disability, and life insurance • 401k retirement savings with employer match • Paid parental leave • Paid time off • Holiday pay • Employee Assistance Program

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