Virtualization Engineer II

🕒 May 28

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LightEdge Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

☁️ SaaS

🏢 Enterprise

🔐 Security

💰 $5M Private Equity Round on 2004-04

SaaS • Enterprise • Security

LightEdge Solutions is a technology company specializing in highly secure cloud, colocation, connectivity, and managed services. With over 30 years of experience, LightEdge helps businesses optimize their IT infrastructure by offering advanced solutions like cloud storage, backup-as-a-service, and disaster recovery. The company is dedicated to providing secure and compliant platforms that protect data, support hybrid and multi-cloud journeys, and improve operational efficiencies for their clients. LightEdge's data centers and expert engineering support deliver 24/7 uptime and robust cybersecurity to ensure continuous business operations.

📋 Description

• Support operational management and lifecycle administration of VMware Cloud Foundation (VCF) environments within existing production infrastructure. • Assist with installation, configuration, and validation of vSphere, vSAN, NSX-T, and associated virtualization infrastructure components. • Participate in infrastructure upgrades, patching, and lifecycle management activities using SDDC Manager and related VMware tooling. • Collaborate with implementation and engineering teams during onboarding, expansion, and transition activities for VCF-based environments. • Troubleshoot virtualization, compute, storage, and networking issues within production environments. • Collaborate with cloud, networking, security, and storage teams to support integrated infrastructure delivery. • Participate in incident response, escalation support, and root cause analysis efforts. • Participate in scheduled customer-facing technical calls, troubleshooting sessions, maintenance activities, and escalation discussions as required. • Collaborate with customers, vendors, and internal technical teams during operational support activities and infrastructure issue resolution. • Coordinate with hardware, software, and support vendors by opening and managing support cases and facilitating troubleshooting efforts through resolution. • Develop and maintain technical documentation, operational procedures, and runbooks. • Participate in a shared 24x7x365 on-call rotation with other virtualization engineers. Current rotation scheduling is approximately one week of primary on-call coverage every six weeks, subject to team size and operational needs. • Support scheduled after-hours maintenance activities and infrastructure upgrades as required. • Contribute to process improvement and operational standardization initiatives. • Maintain awareness of evolving VMware and VCF platform capabilities and best practices. • Ability to support secure, compliance-driven enterprise environments.

🎯 Requirements

• 3+ years of enterprise virtualization or infrastructure engineering experience. • Hands-on experience supporting VMware vSphere environments in enterprise production environments. • Foundational understanding of VMware Cloud Foundation (VCF) architecture and operational concepts. • Experience with one or more of the following: • - VMware vSphere • - vSAN • - NSX-T • - SDDC Manager • Experience supporting infrastructure in highly available production environments. • Understanding of networking fundamentals including VLANs, routing, and firewall concepts. • Strong troubleshooting and problem-solving skills. • Experience working within structured change management processes. • Comfortable participating in scheduled customer-facing technical discussions and working sessions related to operational support and infrastructure maintenance. • Experience working directly with technology vendors and managing support cases through resolution. • Ability to create and maintain technical documentation. • Strong communication and collaboration skills, including the ability to effectively interact with customers, vendors, and cross-functional technical teams.

🏖️ Benefits

• Health insurance • Retirement plans • Flexible work arrangements • Professional development opportunities