Commercial & Operations Manager – Life Sciences Partnerships

🔥 19 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

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Lighten

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Lighten is a company that develops foundational LLM technology to accelerate clinical evidence generation. The company innovates AI solutions designed to transform both structured and unstructured clinical data into real-time patient insights, emphasizing trust, quality, and transparency. Lighten offers a one-stop service for clinical abstraction, employing trained nurse abstractors to navigate complex clinical reasoning and deliver high-quality performance metrics and validations. Their solutions include a no-code enterprise data platform for integrating diverse clinical data types, maintaining HIPAA compliance, and enabling fully private AI model deployments.

📋 Description

• Work directly with the executive team and commercial team on pipeline, priorities, and cross-functional initiatives • Participate in customer calls with pharma and life sciences clients, capturing needs, following up, and helping move opportunities forward • Write and assemble proposals, scopes of work, and RFP responses communicating Lighten’s approach, deliverables, and value • Maintain accurate tracking of opportunity status, next steps, and deadlines across the pipeline, and flag risks early • Work with the clinical team to turn client requirements, including cohort definitions, endpoints, and data needs, into clear, actionable specifications • Relay clinical feedback back to the commercial team and client • Improve templates, processes, and internal playbooks so the commercial team can move faster and more consistently

🎯 Requirements

• 3-5 years of experience in a client-facing, operations, consulting, or analytical role, ideally in life sciences, healthcare, or health data/technology • Excellent written communication, with the ability to turn complex technical or clinical material into clear, persuasive proposals • Exceptional organization and follow-through, comfortable managing many moving pieces and deadlines at once • Comfort working with senior stakeholders, both internal executives and external clients • Curiosity and the ability to quickly learn clinical and data concepts well enough to bridge commercial and clinical teams • A self-starter mindset: you thrive in a fast-moving startup, take ownership, and figure things out without waiting to be told • Background in epidemiology, biostatistics, public health, other scientific fields, clinical/medical training or consulting • Working knowledge of EHR and claims data • Exposure to life sciences commercial, RWE, HEOR, or medical affairs organizations • Experience with CRM tools and proposal or RFP processes • Must be a resident of United States

🏖️ Benefits

• Competitive salary • Employee equity options • 3% company-sponsored 401k contributions • Comprehensive medical, dental and vision insurance for employees and their families • Clear path into a sales role or a Chief of Staff role as you grow

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